Willowbrook Residence and Rehabilitation

    13631 Ardfield Dr, Houston, TX, 77070
    3.9 · 58 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm staff, inconsistent medical care

    I found the place warm and welcoming - many staff were caring and attentive, the building is clean and updated, and rehab/activities (pet therapy, outings, daily therapy) were strong. However I experienced troubling inconsistencies: medication and prescription delays, slow call-button response, uneven/often cold meals, and occasional lapses in nursing care and communication that worried me. Overall it can be a good home when staff are engaged, but I would visit, verify med management and leadership stability, and monitor care closely before placing a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      4.2
    • Value

      1.3

    Location

    Map showing location of Willowbrook Residence and Rehabilitation

    About Willowbrook Residence and Rehabilitation

    Manor Care Health Services Willowbrook is a senior living and rehabilitation center located in Houston, Texas, offering a continuum of care that includes assisted living, skilled nursing, and memory care. The community strives to provide residents with a supportive environment designed to promote health, comfort, and independence. A variety of living arrangements are available, including one-bedroom and two-bedroom apartments as well as studio layouts, allowing residents to choose accommodations that best suit their needs. Each room is maintained with cleanliness and attention to comfort, aiming to create a welcoming and homelike atmosphere.

    The campus itself is beautifully landscaped, featuring wooded surroundings that provide a serene and peaceful setting for residents. Common areas are thoughtfully designed; the dining room, likened to a hotel dining area, features tablecloths, a fireplace, and ample seating arrangements, fostering a warm and communal dining experience. The food service at Manor Care Health Services Willowbrook seeks to offer residents nutritious and varied meal options, and staff take care to ensure that residents are assisted to the dining room for meals.

    A robust schedule of activities is offered to promote engagement and socialization among residents. Programs include craft classes, church services coordinated with local congregations, pet therapy visits that bring in animals from area shelters, and beauty days with services like fingernail and toenail painting. These events aim to address residents’ diverse interests and to support their emotional and mental well-being. Staff members are attentive in encouraging participation, even accommodating those who may be more introverted or prefer quiet pastimes.

    The compassionate team at Manor Care Health Services Willowbrook places a strong emphasis on personalized care. Nursing and attendant staff work closely with each resident to provide support with daily living activities, medical management, and rehabilitation therapies such as physical therapy. The goal is to help individuals regain strength, maintain optimal health, and enjoy their daily lives with dignity. Staff members strive to create individualized plans that match the unique needs and personalities of each resident, ensuring that all aspects of care—from medical to recreational—are covered.

    With its range of care services, attention to personal details, and commitment to fostering a supportive community, Manor Care Health Services Willowbrook is dedicated to being a place where seniors and their families can feel secure and cared for. The facility’s blend of professional service, welcoming environment, and varied programming is intended to enhance quality of life, making it a respected choice for senior care in the Houston area.

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