West Oaks Nursing Home

    3625 Green Crest Dr, Houston, TX, 77082
    4.0 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed unsafe care rude staff

    I placed a loved one here and was repeatedly unable to reach staff (voicemail full), saw delayed injury notifications and serious injuries/bedsores under their care, and experienced rude, unresponsive nurses and dismissive management-basic requests often went unmet. The building was clean and a few people (front desk, wound doctor, Margaret, Greg and some CNAs/nurses) were compassionate, but overall the facility felt understaffed and unsafe for high-care needs. I cannot recommend this place.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      2.0
    • Amenities

      5.0
    • Value

      4.0

    Location

    Map showing location of West Oaks Nursing Home

    About West Oaks Nursing Home

    West Oaks Nursing Home sits in Houston, TX and has served the west Houston community since the mid-1990s, offering a wide range of care options for adults needing either short-term rehabilitation or long-term nursing care, and the building has a clean, welcoming atmosphere that feels home-like, with private and semi-private rooms, flat-screen cable TVs, in-room phones, and Wi-Fi, as well as large communal living areas, a dining room, private dining spaces, an on-site salon, and a covered outdoor courtyard where folks can relax. Residents receive round-the-clock skilled nursing care from registered nurses and a physician, with support for medication management, help with daily tasks like bathing and eating, as well as services such as wound care, stroke recovery, physical therapy, occupational therapy, speech therapy, cardiac therapy, diabetes management, pain management, pulmonary care, mental health support, and even special programs for sleep disorders, oncology, urology, and podiatry, plus there's a registered dietician on staff to make sure meals fit each person's needs and preferences, and for those facing serious illness, on-site hospice care is available too. The facility also offers secure memory care for people with dementia, post-acute and inpatient rehab for recovering after hospital stays, and a return-to-home program to help prepare residents to go back home, all organized using a person-centered, team approach where the staff and health professionals work with families to create a care plan that's right for each resident, and engaging activities like art, music, gardening, outings, and group entertainment are meant to keep community life active and fulfilling. The nursing home is part of Touchstone and the HCA Houston Healthcare Plus Care Network, and has access to extra services like imaging, surgery, urgent care, and dialysis transportation, as well as physical, occupational, and speech therapies that help residents regain or maintain independence. For those needing a break, respite care is available, and there's also education and counseling for families, disease prevention, and health screening programs open to the community. Pets are allowed, and transportation is provided for doctor visits, making daily living easier, while no indoor smoking is permitted anywhere in the building. Medicare and Medicaid are accepted, prices for private and shared rooms are published, and the facility has maintained a high level of safety and quality, holding an "A" grade on recent inspections, with only a few deficiencies reported and no substantiated resident complaints this year. Other unique features include complimentary transportation, pet-friendly policies, and a focus on creating a secure, comforting, and supportive environment for residents through programs like the clinical weight loss program and memory care support, and staff aim to treat everyone with compassion while helping them reach their highest possible level of independence.

    People often ask...

    Nearby Communities

    • Exterior view of Belmont Village Senior Living West Lake Hills building with a covered entrance, stone and beige facade, trees, and a partly cloudy blue sky.
      $8,000+4.4 (117)
      1 Bedroom
      independent, assisted living, memory care

      Belmont Village Senior Living West Lake Hills

      4310 Bee Caves Rd, West Lake Hills, TX, 78746
    • Exterior view of a single-story brick building with a covered entrance, surrounded by landscaped greenery and trees under a blue sky with scattered clouds.
      $2,625 – $3,050+3.9 (110)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood by Merrill, River Park

      3201 River Park Drive, Fort Worth, TX, 76116
    • Exterior view of Texas Star Assisted Living facility showing a stone sign with the facility name and a building entrance with stone pillars and a covered driveway under a clear blue sky.
      $4,450 – $5,025+4.3 (76)
      Semi-private • Studio
      independent, assisted living, memory care

      Vitality Court Texas Star

      650 S Greenville Ave, Allen, TX, 75002
    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223

    Assisted Living in Nearby Cities

    105 facilities$4,671/mo
    105 facilities$4,586/mo
    96 facilities$4,632/mo
    152 facilities$4,592/mo
    75 facilities$4,902/mo
    51 facilities$4,661/mo
    80 facilities$4,945/mo
    127 facilities$4,798/mo
    129 facilities$4,533/mo
    129 facilities$4,591/mo
    115 facilities$4,692/mo
    95 facilities$4,824/mo
    © 2025 Mirador Living