Twin Oaks Health & Rehabilitation Center sits at 1123 N Bolton St, Jacksonville, TX 75766, providing skilled nursing care and rehabilitation for people needing extra help after a hospital stay or for those who need long-term nursing support. The center has 120 certified beds and averages about 67 residents daily, with staff offering 3.09 nurse hours for each resident per day, though the nurse turnover rate is higher than many would prefer at 58.7%. Part of the Creative Solutions In Healthcare network and owned by Liberty County Hospital District No 1, this for-profit facility is managed by Jacksonville III Enterprises LLC, with Gary Blake and Malisa Blake leading since April 2022. The center gets its highest marks from the Centers for Medicare & Medicaid Services with a 5-star rating and gets a solid average score of 9.2 out of 10, ranking it fifth in Jacksonville.
Care options go from assisted living and independent living all the way to specialized memory care and continuing care. Skilled nursing services cover physical, occupational, and speech therapies, wound and pain management, as well as programs for rehab-to-home recovery and restorative care. The staff serves people living with Alzheimer's, helps manage diabetes, cardiac issues, and provides post-surgery recovery support, and also supports those needing dialysis or vent care. Daily life can include painting, dancing, movies, bingo, and outings, and there's a beauty salon on-site that takes care of shampoos and hair coloring, plus religious services for those who want them. The center has services for laundry, housekeeping, medication management, nutrition counseling, podiatry, optometry, dentistry, and even hospice and respite care for when caregivers need a break.
Residents have studio rooms to choose from, and can pay through Medicaid, and there are transportation options for medical visits or errands. Online tools help families check in on loved ones, and there's a customer care line for residents and family members who want to share concerns or need help. Twin Oaks runs 24/7, and keeps activities going most days so no one has to feel left out.
The most recent inspection records show 31 total deficiencies, with five related to infection control. Issues include not having full policies on smoking or not storing food according to standards, though no actual harm was found during these checks, just the potential for trouble if things weren't fixed. The care team works on personalized plans for each person, aiming to make the environment feel compassionate and home-like, but always recommend that families visit the center and meet the staff to decide if it fits their needs. The center invites tours, encourages families to talk to team representatives, and suggests using resources like Caring for guidance on making care choices.
