New Haven Assisted Living and Memory Care of Kyle

    107 Creekside Trail, Kyle, TX, 78640
    4.6 · 81 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Caring atmosphere but inconsistent management

    I found the facility beautiful, clean and home-like with large rooms, caring staff who often go the extra mile, lots of activities, and very personal attention in a small community. Dining and meal quality were inconsistent - talented chefs but meals can be carb-heavy, late, or poor at times. Communication and management were uneven: some directors are excellent and hands-on, but I experienced unresponsiveness, high staff turnover, understaffing and occasional lapses in care/safety. Overall I appreciate the compassion and atmosphere but would advise close monitoring and clear communication before committing.

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    Amenities

    4.56 · 81 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      3.6
    • Amenities

      4.3
    • Value

      3.2

    Location

    Map showing location of New Haven Assisted Living and Memory Care of Kyle

    About New Haven Assisted Living and Memory Care of Kyle

    New Haven Assisted Living and Memory Care of Kyle operates as a licensed limited liability company and offers seniors a safe and caring environment with friendly staff who know residents by name and help them with their needs, and the campus has two cozy, purpose-built 16-bedroom homes designed to keep a family-like atmosphere where the rooms are big, more like efficiency apartments, each with private baths and kitchenettes, telephone, TV with cable, Wi-Fi, and all the usual furnishings so a person can feel at home. The facility supports a wide range of care needs, from assisted living and board-and-care to specialized memory care for those with Alzheimer's or dementia, and there's 24-hour supervision with trained staff, including a nurse on staff and a doctor on call, and the care covers day-to-day help with things like bathing, transfers, dressing, toileting, and managing medicines or special diets including diabetic or allergy restrictions, and they can work with people who need wheelchairs, have behavioral challenges, or require complex care, plus there are options to stay just for a short recovery with their respite program or to remain long-term as needs change because the community allows for aging in place. The memory care side is designed to be secure and calm, with staff using simple reminders, redirection, and dementia care programs that fit each person's own needs, and they work hard to create a safe setting for those who might wander or have unusual behaviors, so families find a little peace knowing someone is watching over their loved ones. The dining program includes restaurant-style meals, snacks, room service, special occasion meals, and guest meals, all under the eye of a dietitian, and residents get housekeeping, laundry with dry cleaning options, and scheduled move-in help, and even the kitchen was placed thoughtfully so the smell of home cooking is part of daily life rather than hidden away. Community life stays busy, with group and individual activities scheduled both on and offsite, including movie nights, devotional and Catholic services, fitness, yoga, arts, games, outings, brain fitness, gardening in raised beds, and family events, and there's an on-site hair salon so residents get to enjoy the kind of regular routine many had at home. There are outdoor walking paths, a furnished dining room, a gazebo, outdoor patios, a sunroom, and a fireplace, plus common areas like a TV lounge, movie room, piano, computer room, arts and crafts center, meeting room, library, and an enclosed courtyard for safe outdoor time for those with memory problems. The building layout avoids long, confusing halls so residents do not get lost, and all common spaces and outdoor areas are fully accessible for folks who use wheelchairs, and the grounds let people keep pets like cats or dogs under the right conditions. The property has a wireless emergency alert system and monitoring, and residents can rely on scheduled or by-request transportation to get to appointments, shopping, or recreational trips, plus there's parking for those who still drive. New Haven Assisted Living and Memory Care of Kyle's staff is known for their patience, kindness, and helpfulness, with awards and industry recognition in dining, activities, and friendliness, and the team holds onto a care philosophy centered on respect, choice, enrichment, and supporting each person's reality, so families and residents feel welcome and supported through all stages of aging, particularly when memory loss or major health concerns become part of daily life, and the facility keeps its state licensing up to date, with regular reviews to maintain health and safety standards, always trying to provide the comfort, connection, and quality care many seniors hope to find in their later years.

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