Millbrook Healthcare and Rehabilitation Center offers skilled nursing, short-term rehabilitation, and long-term care services for seniors, with help from nurses, clinicians, therapists, and other medical staff who've got experience in the senior care field, and they try to make things comfortable and supportive for those who live there, always working with patients and families to create care plans meant to fit each person's needs, so if someone needs help for a little bit or needs to stay long term, the staff can do both. The facility has 124 certified beds and usually has about 73 residents a day. People living here can take part in activities, excursions, and recreational options to stay active, and there are amenities for things to do or to enjoy some leisure time. Rehabilitation services use both high-tech and hands-on therapy based on the latest research. There's respite care, too, so primary caregivers can get a break. A team works together to apply therapy that aims to improve the quality of life for each person, and the center wants to build a sense of community with compassionate staff helping out every day.
Reports show the facility had 19 documented deficiencies, with 5 related to infection control, and a standard inspection on February 11, 2025, noted 6 deficiencies, including 1 for infection control. One deficiency (F0880) was for not having or fully following a good infection prevention and control program, another (F0812) pointed out problems with nutrition and food sourcing, while another (F0558) related to not always accommodating resident needs and preferences; none of these resulted in actual harm, but there was potential for more than minimal harm. Nursing staff spend about 3.08 hours per resident per day, which falls short of the 3.4 hour state average, and there's been a nurse turnover rate of 67.7%, which is higher than the state average of 51.8%. Leadership changed in December 2023, with Kristen Madison, Soon Burnam, and Bluebonnet Healthcare, Inc. taking managerial control, while the direct owner includes the Hamilton County Hospital District and the facility is affiliated with The Ensign Group. Residents and families can ask for help from the long-term care ombudsman, who helps solve complaints for free and in confidence. While some details are missing about certain amenities or specific programs, Millbrook Healthcare and Rehabilitation Center focuses on skilled nursing, rehabilitation, and making things as comfortable as they can for seniors living there.
