Windsor Gardens

    2535 West Pleasant Run, Lancaster, TX, 75146
    3.8 · 6 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Friendly staff, clean home, delays

    I'm grateful for the friendly, attentive and compassionate staff-my grandmother enjoys the food, the clean, homey rooms and garden, and I feel the place is safe with good monitoring and prompt hospital outreach. That said, staff are often busy: we've had long waits for help, delayed pain meds and slow social-worker communication, so a better staff-to-resident ratio is needed. Highly recommended overall with those caveats.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.8
    • Meals

      4.5
    • Amenities

      3.5
    • Value

      3.0

    Location

    Map showing location of Windsor Gardens

    About Windsor Gardens

    Windsor Gardens sits within a Continuing Care Retirement Community and operates as a Skilled Nursing Facility under the Cantex Continuing Care Network, bringing together a wide range of health services in one place, and you know, the place has an A+ inspection grade with no severe deficiencies, so that says a lot about their safety and quality standards. The corporation runs for profit and has both a resident council and a family council, trying to involve everyone in decisions, and if you look at the services, you'll find home making, transportation-including medical rides-nutritional counseling, a pharmacy, and lab and diagnostic services, all right there at the facility. People can get long-term or short-term care, inpatient or outpatient rehab, post-acute support, hospice, respite care, and transitional care, plus there are special programs for cardiac, pulmonary, stroke, and post-surgical recovery, which means if you come in for a variety of reasons, they're equipped for that.

    There's a long list of therapies here, with physical, occupational, respiratory, speech, and cardiac therapy, and the staff helps with medication management, IV antibiotics, wound care, tracheotomy, and restorative nursing, with a nurse on duty part-time and 24-hour skilled nursing always available, so you can rest easier knowing a clinical professional will be around if you need help day or night. Windsor Gardens also makes room for comfort, offering private rooms, semi-private rooms, private baths and showers, electric beds, air conditioning, high-speed Wi-Fi, kitchenettes, cable TV, and telephones, and pets are welcome too, so you don't have to be apart from a furry friend. Most daily needs are handled for you, including housekeeping, laundry, and linen service, with a professional chef preparing individualized meals even for special diets like allergies or diabetes, and meals are served in a community dining room with all-day dining options, but you can have guest meals too if your family stops by.

    Residents find lots of ways to stay engaged with community-sponsored activities, residence-run groups, field trips, music programs, movie nights, and social clubs, plus there are fitness programs, a spa room, and outdoor common spaces for fresh air, walking, or gardening, so it's not all about medical care. If you need help getting around, transportation and parking are available, and they have an emergency alert system and daily wellness checks to watch over folks' safety. Windsor Gardens offers additional healthcare with pharmacy, laboratory, social services, hospice and palliative care, and telemedicine, all supported by an interdisciplinary team that creates a personalized care plan for each resident and helps plan for any future moves, making big changes a bit easier to handle. You'll find both English-speaking staff and options for religious services, field trips, and salon visits, and services from TheraCare Home Health and Elysian Hospice reach people in multiple Texas cities. The community covers a lot of ground, known for well-kept buildings, nice landscaping, and large common areas, with games, hobbies, activity rooms, library, computer room, and places to sit and visit-that's all backed up by a 150-bed capacity for skilled nursing and rehab.

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