Rockbrook Assisted Living and Memory Care

    2215 Rockbrook Dr, Lewisville, TX, 75067
    4.5 · 38 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff, clean facility, concerns

    I moved my mom into this small, homey memory-care community and overall we're pleased - the staff are kind, knowledgeable and attentive, the facility is clean, safe and secure, and there are lots of engaging activities and good communication with families. Rooms are cozy but on the small side for the roughly $5,200-$5,400 price, and some amenities (shared bathrooms, a broken shower door, occasional urine smell) and the lack of slip-resistant socks/central bathing layout raise fall concerns. Staffing is a real issue - high turnover, short-staffed shifts, and caregivers sometimes doubling as kitchen staff - which affects meal consistency and time spent with residents. Many incidents have been handled responsively and my mom is happier, sleeping better and making friends; I would recommend this facility for its memory-care expertise and caring team, but consider supplemental private care if you need more individualized attention.

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    Amenities

    4.47 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.5
    • Meals

      3.4
    • Amenities

      4.2
    • Value

      3.5

    Location

    Map showing location of Rockbrook Assisted Living and Memory Care

    About Rockbrook Assisted Living and Memory Care

    Rockbrook Assisted Living and Memory Care sits on a property with lush lawns and mature trees, using a classic brick exterior to help the place feel settled and homelike, and inside you'll find bright walls with a warm, welcoming feeling that helps lift spirits, while smaller living houses keep things quiet and manageable for residents who might have dementia or Alzheimer's, making it easier for them to stay comfortable and engaged in daily life. Residents can choose from deluxe suites, studio apartments, semi-private rooms, or shared units with private bedrooms and bathrooms, so no matter the choice, every resident still gets some privacy and quiet space, and there's a home-like living room, a family area with a TV, a kitchen anyone can use any time, and neighborhood dining rooms or a retro-style dining area where meals are served with attention to special diets like low-sodium or low-sugar needs. The community is secured and uses technology like bracelets and a computerized wander alert system to help keep residents with memory issues safe, while courtyards and walking areas let folks be outdoors when they like, and inside is always comfortable and designed to make moving around easy, with wide hallways, wheelchair accessible showers, plenty of bright light, and indoor common areas for relaxing or activities.

    Rockbrook provides both assisted living and specialized memory care, including a dedicated memory care building, with all services focused on balancing independence and the help needed for dressing, bathing, taking medications, and making daily decisions, and help can range from light to heavy so people can stay even as their needs change, which supports aging in place. The staff, including nurses on-site around the clock and doctors on call, can help with most needs like medications, mobility, hygiene, nutrition, behavioral care, diabetes management, and help with transfers, and they're able to handle challenging behaviors or residents who need extra supervision due to wandering risks or confusion, and they'll also remind folks to attend to basic needs like grooming and toileting. Residents get regular visits from medical professionals such as podiatrists, dentists, and therapists, and if needed, hospice services are available so people don't have to move when care needs increase.

    There's a full program of activities planned by an activity director, including art classes, gardening, karaoke, trivia, and movie nights in the onsite movie theater, with events both on and off the property so residents keep active and social, with every activity aimed at keeping the mind and body engaged, especially helpful for those with dementia, and there's devotional services for spiritual needs, plus transportation for appointments or outings, and housekeeping and laundry are done to take daily chores off residents' hands. Rockbrook allows some pets, has a beautician and barber shop for hair care, private courtyards, outdoor areas, indoor lounges, and encourages visiting friends and family, though smoking isn't allowed indoors.

    Pet policies allow residents to bring certain pets, which helps with companionship, and the whole place is designed to reduce confusion, prevent wandering, and help residents feel at ease and respected, with care plans tailored to each person's needs and personal preferences. The staff focuses on treating each resident with dignity, providing care with a careful eye on maintaining quality of life, using a gentle approach for both assisted living and memory care, and the goal always stays fixed on making sure people feel comfortable, safe, and supported as much as possible through every stage of their journey.

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