Longview Hill Nursing Center and Rehabilitation

    3201 N Fourth St, Longview, TX, 75605
    4.1 · 67 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great therapy, inconsistent staff communication

    I stayed long-term at Longview Hill. The building is clean, bright and recently remodeled, the secure dementia and women-only units felt safe, and therapy/rehab was outstanding-staff like Joseph and Marsha helped me regain my mobility. Many nurses, CNAs and recreational staff were caring and engaged, and activities were plentiful. That said, staff quality is inconsistent: office/management can be rude or unresponsive, communication is poor, response to needs can be slow, and there were troubling reports of meal/feeding problems and safety/neglect issues. Overall: great therapy and many compassionate caregivers in a beautiful facility, but tour unannounced and stay vigilant about care and communication.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 67 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.6
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Longview Hill Nursing Center and Rehabilitation

    About Longview Hill Nursing Center and Rehabilitation

    Longview Hill Nursing Center and Rehabilitation sits at 3201 North Fourth Street in Longview, Texas and offers a mix of care for seniors, with assisted living, independent living, skilled nursing, memory care, respite care, home health, hospice, and rehabilitation therapy, so folks can find the support they need for both short-term rehab and long-term stays, and with 198 certified beds and an average daily census of 118, there's room for a range of needs, and you'll see they keep nurse hours a bit above the state average with 3.41 nurse hours per resident day and try to offer personalized care plans for every resident, even offering a Female Only Secure Memory Support Unit. The atmosphere is warm and welcoming, with modern facilities that include private and semi-private rooms, a therapy gym complete with a home-style kitchen to help people transition back home, and an outdoor courtyard if you want fresh air. Around the building, you'll notice safety features like handicap accessibility, sprinkler systems, and movement aids like walking and wheelchair help, plus all sorts of practical things like cable TV, WiFi, kitchenettes, housekeeping, laundry/dry cleaning, guest parking, a dining room, and a salon or barbershop, which makes things a little easier for the people who live there.

    Residents get round-the-clock care and have access to services from personal care like dressing or bathing, to medical support-nurses, wound care, medication help, podiatry, and therapists for physical, speech, and occupational therapy, even things like post-surgical and orthopedic care, tube feeding, stroke and cardiac support, respiratory help, and wound treatment. For memory care, there's a structured program with individual care plans for dementia or Alzheimer's, though it's worth noting that they don't offer a formal Alzheimer's specialty program, still, they have memory-focused units and a Resident Council to help everyone feel involved. Meals and snacks are provided, there's transportation for appointments or shopping, and you'll find options to join social activities, games, arts and crafts, health classes, and wellness programs, so people stay engaged each day.

    The staff includes nurses, therapists, personal care assistants, and leaders like Maggie Moore in administration, April Taylor in the business office, Cammie Camp as Marketing Director, Heather Allen as Director of Admissions, Joseph Kirkpatrick as Admission Director, and Lisa Scrimpshure serving as Nurse Practitioner, with others such as Nelda Worley, Sherita Williams, and Melissa VanZandt on the team, all working to keep resident care and safety a priority. The building is a non-profit, managed by Regency IHS of Longview LLC since 2018, and is part of Wellsential Health and tied in with Texas Independence Health Plan, participating in Medicare and Medicaid for broader accessibility, and they keep up all licensing, certification, and inspection records for families to review.

    Now, it's important to mention that Longview Hill Nursing Center has had 73 deficiencies noted in inspections, including issues with pharmacy services (F0755), resident rights (F0580), quality of life and care (F0684), and three noted infection-related deficiencies, with some of these marked as immediate jeopardy, so families should look at these reports when weighing their decision and maybe bring up any questions during initial visits or assessments, which they offer as part of their process along with details about moving in, waiting lists, scheduling tours, and giving out all the needed information about services and care options. They make a point of keeping things private and secure, offering both in-person and virtual visits for families to get a sense of the place, and you'll find that while it strives to keep the focus on quality, safety, and engagement, like any large care center, it has areas to keep working on. Overall, Longview Hill Nursing Center and Rehabilitation aims to support seniors through a contemporary approach that balances physical care, social activities, and memory support in a setting meant to be both practical and welcoming.

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