Heritage at Longview Healthcare Center is a skilled nursing facility with over 130 certified beds, offering both short-term rehabilitation and long-term care services for people needing help with health and daily living. The center provides nursing home care, memory care, assisted living, and support for veterans, alongside therapy services like physical, occupational, and speech therapy. Its care team handles specialized needs with programs for cardiac care, diabetes, wound care, stroke recovery, respiratory support including vent care, dialysis in-house, as well as tracheotomy care. Pain management, medication services, and pharmacy services are available, and a licensed pharmacist is on staff. Heritage at Longview manages hospice, respite care, and even provides transportation to dialysis and for general outings, plus religious services, beauty shop, and outings for social engagement. The team creates personalized care plans and dietary experts prepare meals to support nutrition. Renovations have updated the building and created comfortable, home-like common spaces and outdoor areas for relaxing or visiting. Laundry, housekeeping, podiatry, dental, and vision services support residents' everyday needs. The average daily census is about 57 residents, and the facility is set up for 140 beds, supporting both privacy and care as needed.
In recent regulatory inspections, the facility's records document 24 total deficiencies, including areas like pressure ulcer care, pharmacy services, and timely resident health notifications. Some issues related to pressure ulcer care were marked as immediate jeopardy, which means they represented a serious risk to residents' safety, though the scope was limited to a few people. Infection control had two separate deficiencies. Heritage at Longview reports a nurse turnover rate of 40.9%, lower than the state's average, while the nurse staffing level is 2.63 hours per resident each day, which is under the Texas average. The facility's inspection reports use care quality and regulatory terms, and complaints from February 2025 are in the record. Heritage at Longview is managed by Southwest LTC since 2017 and is listed as part of the Creative Solutions in Healthcare family network, which focuses on quality care and customer service, with a dedicated customer care line for families and residents. Public sources do not show details about the owners, which suggests private or undisclosed ownership.
The staff places importance on resident rights, making sure residents and families get updates about injuries or serious changes in health, and an online portal helps families stay informed. The center supports an environment where residents are encouraged to relax, participate in activities, and connect with others. Heritage at Longview's team continues to focus on patient-centered care, attention to safety, and improving residents' quality of life through a mix of programs and support services.
