Lubbock Health Care Center

    4120 22nd Pl, Lubbock, TX, 79410
    4.3 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Clean, caring, but staffing concerns

    I chose this facility and overall was impressed - exceptionally clean, homey, with caring, responsive staff, strong therapy and activities, good lunches/dinners, and an administration that seemed engaged. That said, I also encountered (and heard reports of) staffing shortfalls and neglectful lapses - very slow call-button responses, limited help with mobility, restrictive lockdown/rules, and at least one reported retaliation when concerns were raised. I'd recommend this place for its care, cleanliness, and programs - but only after confirming current staffing, response times, and visitor/policy protections.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.32 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.6
    • Meals

      4.3
    • Amenities

      5.0
    • Value

      4.3

    Location

    Map showing location of Lubbock Health Care Center

    About Lubbock Health Care Center

    Lubbock Health Care Center sits inside the Creative Solutions in Healthcare family, and the people there make it feel comfortable and as home-like as possible, so residents can feel at ease while getting the care they need, whether that's nursing home care, assisted living, memory care, or short-term rehab. Meal services get provided daily, and the kitchen staff works with nutrition in mind, so meals fit dietary needs and taste preferences when possible, and the facility has teams of nurses, aides, food preparers, therapists, and other medical experts who all help meet each resident's unique needs, including those needing wound care, vent care, or even in-house dialysis, which helps people stay on-site instead of traveling out for that type of treatment. In addition to rehab-to-home programs and skilled nursing, they cover therapy needs with outpatient speech, occupational, and physical therapy, and they've got medical services provided by internal medicine doctors, psychiatrists, psychoanalysts, dentists, podiatrists, and optometrists, plus help for stroke, surgery recovery, heart and diabetes issues, or more complex conditions that need restorative nursing programs or neurosurgical care with diagnostics and minimally-invasive therapies. Memory care programs give added comfort and safety for those living with dementia, and social, recreational, and religious activities, along with transportation, laundry, housekeeping, beauty and barber services, and a variety of engaging programs, help residents stay active and connected. Lubbock Health Care Center's teams make a point to listen and create individual care plans so that every person's needs and wishes get respected, and they even offer support for veterans and hospice services when needed, with a care team that's available to answer questions through online portals and a customer care line, and a long-term care ombudsman service helps sort out any problems that come up so families and residents can feel supported. The community works to be both safe and nurturing, always reviewing their services and looking for ways to improve, and there's a steady routine of communication with families, whether that's through phone, social media like Facebook, or the online wellness platform, so everyone stays informed and involved.

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