Lubbock Hospitality Nursing and Rehabilitation Center

    4710 Slide Rd, Lubbock, TX, 79414
    3.1 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Good therapy, overall poor care

    I placed my mom at Lubbbock Hospiality Nursing & Rehab hoping for good rehab - the therapy team, cafeteria and some long-tenured staff were excellent and they even offer on-site dialysis. Unfortunately care declined: understaffed, delayed meds/antibiotics and weekend labs, missed turns and hygiene issues, urine smells, medication errors, and a fall that required staples - staff were often unresponsive or hostile. Management dismissed concerns, personal items went missing, and communication was poor, which forced a hospice referral. There are caring people there, but overall I regret the placement and cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.06 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.4
    • Meals

      3.8
    • Amenities

      2.6
    • Value

      1.0

    Location

    Map showing location of Lubbock Hospitality Nursing and Rehabilitation Center

    About Lubbock Hospitality Nursing and Rehabilitation Center

    Lubbock Hospitality Nursing and Rehabilitation Center is a skilled nursing facility that provides care for people with serious medical needs, including those who need dialysis and complex treatments, and it accepts both Medicare and Medicaid. It's a for-profit community and part of Genesis HealthCare, so it follows national standards and has recently been renovated with new paint and floors throughout. People staying here can choose between private or semi-private rooms, and the rooms come furnished with things like cable TV, Wi-Fi, air conditioning, private bathrooms, and kitchenettes, and if someone needs help moving in, staff can coordinate that too. Staff are known for being friendly, well-trained, and ready to help with daily tasks like bathing, dressing, medication management, and transfers, and there's a 24-hour call system, with 12-16 hour nursing support and full-day supervision for safety and peace of mind.

    The Center offers short-term rehab, long-term care, respite care, memory care for those with Alzheimer's, behavioral and hospice care, orthopedic rehab, and wound care, plus support for bariatric patients, which is rare in some places, and they use up-to-date medical practices to help people recover or maintain well-being. Rehabilitation services aim to help people regain independence, and a social worker helps with discharge and planning. Care is patient-centered-plans get tailored to each person, and residents and families can share concerns through both resident and family councils.

    People can eat in a dining room with all-day dining, and staff serve meals restaurant-style with options for special diets due to allergies or diabetes. Housekeepers and laundry staff keep personal spaces tidy, and concierge staff help answer questions and arrange appointments. For comfort, there are common areas like a movie theater, arts and crafts room, library, game room, fitness room, spas and saunas, and even outdoor spaces like walking paths and gardens where residents can relax or join scheduled activities, from movie nights and music to educational programs and games. Programs also help people stay fit and social, and there's always something going on sponsored by the community.

    Parking and transportation services make visits and errands easier for residents and their families. Security and accessibility are important, so the facility is designed with a calm atmosphere, easy-to-navigate spaces, and a quiet setting for conversation or leisure. The staff try to help people feel at home, giving opportunities to personalize rooms and join in daily life while supporting independence at every step. It's recognized as a "Great Place to Work," which says a lot about the workplace culture and the care staff give to the residents. The leadership's experienced, the nursing team is dedicated, and the staff focus on keeping everyone safe and comfortable while fostering dignity, belonging, and quality of life. There's always useful information to help families make decisions and staff who answer questions as they come up, so people can feel included and confident about their loved one's care.

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