Lubbock LTC Nursing and Rehabilitation

    2400 Quaker Ave, Lubbock, TX, 79410
    2.8 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglectful care unsafe billing nightmare

    I stayed about six months and overall the care was horrible. A few staff - especially physical/therapy and some admissions staff - were friendly and excellent, but nursing was inconsistent and neglectful: med errors, outdated BP equipment, little to no check-ins, a fall that ended in the ICU, and EMS wasn't called when someone choked. The building is newly renovated and home-like but dirty in places (kitchen, stove, microwave, towels in sinks), small broken-up rooms, nails in walls, and no shower for days. I was later billed roughly $9,000 after my loved one's death despite Medicare coverage - I plan to self-discharge and report them to the state.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.78 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      3.2
    • Meals

      2.0
    • Amenities

      1.5
    • Value

      2.5

    Location

    Map showing location of Lubbock LTC Nursing and Rehabilitation

    About Lubbock LTC Nursing and Rehabilitation

    Lubbock LTC Nursing and Rehabilitation, also known as Lubbock LTC Nursing & Rehabilitation, is a skilled nursing facility that focuses on long-term care and rehabilitation for people who need support after leaving the hospital but still need medical attention and daily help. This place provides 24-hour skilled nursing services every day, with staff ready to help during emergencies, and has a partnership with Lubbock Hospitality House Nursing & Rehabilitation Center. Residents here get their own personalized care plans, meant to help them reach their best possible level of functioning, and the professional staff offers a full range of therapy services like physical, occupational, and speech therapy, which they can get either as an inpatient or outpatient based on what's needed. The center also offers pain management, orthopedic and cardiac rehabilitation, diabetes management, pulmonary services and rehabilitation, and help with daily activities like bathing, dressing, and medication.

    Residents can stay in private or semi-private rooms with private bathrooms, cable TV, kitchenettes, air conditioning, telephones, furnishings, and Wi-Fi, and the building's been renovated recently for more comfort. Meals are home-cooked, prepared by a licensed dietitian, and the dining room has restaurant-style service with options for special diets such as diabetes, allergies, and personal preferences. The place promotes both community and entertainment with daily activities, movie nights, music, arts and crafts, and resident-run programs, and there's a coffee shop, business room, library, fitness center, spa/wellness room, and walking paths outside. Laundry services, housekeeping, and dry cleaning are done for residents, and there's help with moving in, as well as transportation for appointments or outings.

    Lubbock LTC Nursing and Rehabilitation accepts Medicare and Medicaid, has both a resident council and a family council for feedback, and offers flexible visiting hours. Both short-term stays, which last around six weeks for rehab, and long-term stays are available, with in-depth therapy and wound care, diabetic care, intravenous therapy, and personal support given as needed. No pets are allowed in the building, but there are gardens and several spaces for activities both indoors and outdoors. The ownership is a for-profit partnership and the center is not part of a Continuing Care Retirement Community (CCRC). As of June 2025, there are 46 certified beds available out of a total of 95, and the state license number is 00149513. The staff put effort into building supportive relationships with both residents and their families, and the facility handles routine mail, guest meals, and even special dietary needs, aiming to provide both cost-effective and high-quality healthcare in a calm and caring environment.

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