Parkwood in the Pines

    902 Hill St, Lufkin, TX, 75904
    3.2 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful building, inconsistent and unsafe

    I had a mixed, ultimately alarming experience at Parkwood In The Pines. The building is beautiful, clean, and the therapy team and many nurses were excellent and caring, but I also saw disorganized, unresponsive staff, medication/IV mishandling, missed calls, hygiene neglect (soiled briefs, bedsores), sedation that prevented therapy, and hospital readmissions. Because of inconsistent care and poor communication, I can't confidently recommend it for someone needing vigilant, long-term care-only consider for short skilled rehab and be prepared to advocate constantly.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.19 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      3.0
    • Amenities

      4.6
    • Value

      1.0

    Location

    Map showing location of Parkwood in the Pines

    About Parkwood in the Pines

    Parkwood in the Pines sits in a quiet, suburban spot in Lufkin, Texas, over at 902 Hill Street, and offers a place meant for adults who need some help with health care every day, and you'll find that folks there get care plans set up to fit their own needs, whether they're coming in for post-hospital recovery, skilled nursing, or longer stays. The building has comfortable living spaces, community areas, a relaxed dining room, and nice outdoor areas with lots of green, and if you take a walk inside, you'll see rehab equipment that helps with physical therapy and occupational therapy, which they provide right there for people working on getting stronger or more independent. They've got 24/7 nursing support, which means there's always trained help close if someone needs it, and they've put a lot of thought into offering memory care for dementia, along with hospice and palliative care for those needing end-of-life help, and there's also respite care if family caregivers need a break. People staying there get to join group activities and programs that help everyone feel part of a community, which makes it easier to build friendships. You can see they've tried to design Parkwood in the Pines to feel much like home while making sure everyone stays safe, and when you look around, you can tell they focus on treating people with respect, comfort, and attention to each person's unique needs. The staff handles all kinds of situations, including long-term care, outpatient therapy, and short-term rehab where they try to help folks get back on their feet as much as possible, and they make sure complaints are heard and addressed through a long-term care ombudsman if someone needs help sorting things out. This facility runs as a private business and keeps up its commitment to quality care not just for the residents but also the employees, who've said they feel valued and respected in their work. Parkwood in the Pines keeps the basics steady: personalized health support, a safe place to live, and a real effort to help people recover and enjoy daily life, and you can always find out more details on their website, parkwood-hc.com, including how to find your way there.

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