Hidden Springs of McKinney

    6421 McKinney Ranch Parkway, McKinney, TX, 75070
    4.5 · 28 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful facility inconsistent food management

    I toured and moved my mom here and overall I'm impressed by the beautiful, hotel-like facility - apartments feel like small homes with huge closets, gardens, courtyard, heated pool, on-site PT/salon and plenty of activities and transportation. The staff are generally friendly, attentive and knowledgeable (great tour, amazing director), and the dining is often restaurant-style and tasty. However, food quality is inconsistent, the kitchen turns over a lot, dining cleanliness and service can slip, and maintenance/management responsiveness is poor (rude GM reported, ignored calls/emails, refund delays). It's expensive and price increases hurt value - I'd recommend it for the amenities and caring staff but caution you about management, cost, and food consistency.

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    Amenities

    4.46 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.3
    • Meals

      4.2
    • Amenities

      4.5
    • Value

      3.8

    Location

    Map showing location of Hidden Springs of McKinney

    About Hidden Springs of McKinney

    Hidden Springs of McKinney is a senior living community in North Dallas, managed by Meridian Senior Living, that opened in 2020. The four-story building has 215,000 square feet with 200 units, including 132 Independent Living apartments, 40 Assisted Living units, and 28 Memory Care suites, all so people can move in with different needs and stay as their health changes. You'll find one, two, and three-bedroom homes, some with up to three bathrooms, and floorplans with walk-in showers, granite or stone countertops, walk-in closets, ceiling fans, and stainless steel appliances. The apartments come with emergency call systems, microwaves, cable TV, and kitchenettes, and some feature balconies or patios, hardwood floors, spacious closets, and high-end finishes, which folks like when they want something easy and comfortable.

    Residents get many services included, like utilities-water, gas, electric, trash, and sometimes cable-covered and detached parking garages, housekeeping and linen service, internet and DIRECTV, maintenance, transportation to local shopping or outings, and 24-hour office hours if something comes up. The entire place is handicap accessible, has high-speed Wi-Fi, and security is important, with access gates and safety checks. The community has a dog park, grill stations, fitness and aquatics center, business center, a theater room, library, television lounge, dining and recreation rooms, and even a playground for visiting grandkids.

    It offers various levels of care, so people who just want an active retirement can pick Independent Living, while those needing help with bathing, dressing, or medication can use Assisted Living. There's a secured area and staff for Memory Care, including 24/7 help and a Montessori-based approach for people with Alzheimer's or dementia, which aims to help residents avoid confusion and make daily life smoother. Onsite practitioners handle medications twice daily and therapy services are delivered either in a resident's apartment or common areas. There's a chef leading food service with daily specials and a full menu, focusing on appealing tastes and textures, and dining venues are an important part of community life.

    Programs and social activities like book clubs, game nights, cooking demos, cocktail parties, speaker series, walking clubs, shopping trips, and outings give residents chances to stay active and connected if they want. The staff members focus on well-being and personalized care, creating plans for each resident that can change as needs change. The community recognizes the wish to age in place, with progressive levels of support including residential care homes and home care services for those who need more help or want to stay in familiar surroundings. Memory Care and Assisted Living services are on the same campus as Independent Living, which makes transitions easier.

    People can bring up to two cats or dogs, though some breeds aren't allowed, and there's space to walk pets outside. The monthly fee covers most things, including a maintenance-free apartment, all utilities, meals, activities, transportation, and household services. The aim is to make life less stressful with thoughtful help, good food, and support at every level, in a modern setting that keeps up with what older adults want today.

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