Wood Memorial Healthcare

    320 Greenville Ave, Mineola, TX, 75773
    2.8 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Dirty, unsafe facility with neglect

    I placed a loved one here and was very disappointed. The building was often dirty, smelled terrible, and needed repairs (flooded toilets, warped walls, sewage damage). Staffing was inconsistent and short-no nighttime help, unresponsive to calls, poor communication and admin-resulting in missed care, supply shortages, neglect, a fall and ER visits. A few aides and therapists were genuinely caring and rehab was good, but overall the safety, cleanliness and management problems make me unwilling to recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.75 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.7
    • Meals

      2.5
    • Amenities

      2.2
    • Value

      2.8

    Location

    Map showing location of Wood Memorial Healthcare

    About Wood Memorial Healthcare

    Wood Memorial Healthcare sits over on 320 Greenville Avenue in Mineola, Texas, and has about 51 to 200 employees working to make life easier for seniors who need nursing care, rehabilitation, or specialized help. Folks there find clean halls and rooms with new floors and fresh paint since they've made some updates recently, and there's always staff around like licensed nurses and certified nursing assistants making sure everyone gets the care they need day and night. The place runs as a licensed, Medicare-certified skilled nursing facility and covers long-term care, short-term rehabilitation, memory care, behavioral care, respite, and hospice care, so people can stay for a bit after an illness or choose to live there and get help with everyday activities.

    Everyone gets three meals a day cooked for them, and there's help for laundry, housekeeping, and personal care, plus a beauty salon and barbershop for a little comfort. People who stay here can join in on bingo, arts and crafts, and other simple activities, and therapy's part of the routine too, like physical, speech, and occupational therapy, with licensed therapists making up a plan that fits the person. Wood Memorial Healthcare handles wound care, IV therapy, dialysis, and has programs for those with Alzheimer's or complex medical needs, offering counseling and spiritual support if someone wants it. The building tries to create a warm spot where folks feel safe and respected, with an expert senior living advisor on hand for families who need guidance. The staff get recognized often for what they do, shown by their "Great Place to Work" award, and the company says they keep up with new technology and proven care methods to give the best help they can.

    For those considering work here, the facility hires CNAs, LVNs, RNs, and dietary staff, and new employees can join their perks program and seek out career opportunities in a place that values a kind, community-centered workplace. With a 4.2 rating based on 17 reviews, Wood Memorial Healthcare has a Facebook page and offers online applications for job seekers, aiming to serve Mineola and the surrounding area as a dependable choice for comprehensive nursing home care.

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