Westward Trails Nursing & Rehabilitation sits in Nacogdoches, Texas, where it serves as a skilled nursing and rehabilitation facility offering both short-term and long-term care options. The place runs as a for-profit partnership through a limited liability company and is part of Creative Solutions in Healthcare's network, which manages several area homes like Meadowview Place, Magnolia Court, and The Arbor Assisted Living and Memory Care. The facility has 108 certified beds and about 61 residents currently living there, which works out to roughly a 56% occupancy rate, though some figures show around 78% occupancy over time. Westward Trails accepts Medicare and Medicaid, so families using those programs can find placement here.
Staffing includes registered nurses, licensed practical nurses, certified nursing assistants, and several therapists and medical professionals. Nurse staffing hours average 3.25 hours per resident a day, which falls slightly below the state average, but nurse turnover is lower than most facilities around, at 42.4%. The home's inspection grade is an A, with 25 total deficiencies on record, including two related to infections, and the home's had a few serious citations, such as failing to prevent accident hazards and inadequate supervision, and a few related to not protecting against abuse, neglect, and infections. The facility has good fire safety records and is fully sprinklered.
Westward Trails offers a wide range of health services including post-acute care, hospice, respite care, wound care, surgical recovery, and care for things like cardiac illness, diabetes, stroke, and neurological conditions. Residents get access to physical, occupational, and speech therapy, as well as help with medication management. Other health services include dentistry, podiatry, optometry, and nutritional counseling. Residents can join in recreational therapy and spiritual services, and the facility sets up a variety of activities to keep everyone engaged.
Daily life at Westward Trails includes meals cooked by chefs with the help of meal planners, with the dining services getting high marks from residents and families. Housekeeping, laundry, and transportation help are offered, and there are beauty or barber services onsite. Families and residents can give feedback and participate through both a family council and a resident council, and the home uses online portals for health updates, billing, and keeping in touch. There's a care portal for families and a customer care line for concerns. Specialized care plans are set up for every resident, shaped to their own needs and health conditions, with staff focusing on creating a home-like and compassionate setting.
Westward Trails isn't a CCRC, isn't hospitalized-based, and doesn't have a special focus or state-designated quality indicator status. The facility offers a mix of private and shared rooms. It isn't perfect and has had its share of citations, but many residents and families say good things in their reviews, with a lot of five-star comments about the staff and the food. Westward Trails tries to provide a safe and supportive place for seniors needing many types of skilled nursing or rehab care, whether for a short stay or for a longer time.
