Madison Medical Resort

    5001 Office Park Dr, Odessa, TX, 79762
    3.4 · 80 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy; inconsistent, unsafe care

    I had a mixed stay. The building is beautiful, clean and hotel-like, therapy staff (PT/OT) were excellent, many nurses and CNAs were compassionate, and there are good amenities and activities. But care was inconsistent-staffing shortages, ignored call lights, phones-out staff, medication and wound-care errors, abrupt/poor communication and unsafe transport were real concerns; food and diabetic care were often poor. I'd consider it for short-term rehab with close oversight or private pay, but I would not trust it for complex long-term care without watching everything closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.36 · 80 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      2.9
    • Amenities

      4.8
    • Value

      1.8

    Location

    Map showing location of Madison Medical Resort

    About Madison Medical Resort

    Madison Medical Resort in Odessa, Texas offers both short-term rehabilitation and long-term care in a setting that feels comfortable and welcoming, and you'll see the friendly faces of staff members who work around the clock and really get to know the residents, plus there's a focus on quality, comfort, and building strength for people recovering after a hospital stay or those looking for long-term support. The facility's got high marks for quality outcomes based on Medicare claims data, which means it sees a lot of cases and has experience that's recognized within 100 miles according to case volume. Therapies are very hands-on and can be pretty intensive, with two or more individualized sessions per day tailored by a multidisciplinary team including on-site doctors, physical therapists, and occupational therapists.

    Guests in the Rapid Recovery Program get a therapy plan that's fast-paced and focused on getting them back home with as much independence as possible, and after the course of care, the team checks if someone's able to live alone or with loved ones based on their progress. The staff includes skilled clinicians who create care plans that fit every resident's needs, whether someone's staying short term to recover or needs more ongoing support, and there's a system in place for anyone who wants to visit to schedule ahead.

    In terms of living, Madison Medical Resort's got private suites with electric beds, climate control, flat-screen TVs, closets, and a bit of Western décor, and pets can come visit and spend time with their owners. Common areas include a large lobby, activities room, beauty shop, wellness gym, and dining room with two dining times-one for rehab guests and another for long-term residents-plus there's a hospitality station, soft-serve ice cream machine, and a soup bar, which folks seem to enjoy now and then. The outdoor courtyard comes with a pergola, gardens, and rocking chairs so people can sit outside and chat or just watch the day go by.

    Residents and their families can look around with a virtual tour or photo gallery online to get a feel for the place, and the atmosphere is friendly, more like hometown hospitality than anything, where the team pays close attention to each person's wants and health needs. For those with any concerns, there's help from a long-term care ombudsman. The resort uses newer treatment equipment, pairs that with attentive staff, and centers everything on each person's goals, whether it's getting back home or maintaining the best life possible while living there.

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