Cartmell Home For Aged

    2212 W Reagan St, Palestine, TX, 75801
    3.8 · 8 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    5.0

    Clean facility, caring staff, recommended

    I've been a long-term resident and I love this place - clean facility, personalized rooms, plenty of activities and good food. The staff are the best and most caring; the director and Mrs. Mendez were very helpful and I'm grateful to Erica, Stephanie and "Her Girls." I had one employee issue and a temporary bad odor/cleanliness concern, both handled promptly. I highly recommend this loving community.

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    Amenities

    3.75 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.7
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Cartmell Home For Aged

    About Cartmell Home For Aged

    Cartmell Home For Aged sits at 2212 W Reagan St in Palestine, Texas, and has been around as a not-for-profit since 1953 after Miss Sarah E. J. Cartmell left her estate to start it, and over the years it's grown from a small 44-bed home to a place with five different neighborhoods, each having its own living areas, dining rooms, sun porches, and courtyards. The facility covers a wide range of care types, including independent living, assisted living, memory care, and nursing home services, and the Windermere at Cartmell is a custom-designed part of the building offering assisted living and memory care in separate neighborhoods. Residents get choices between studio or one-bedroom rooms, and the place runs daily housekeeping and laundry, plus buffet-style meals prepared with quality ingredients, so folks have their needs met without much worry. There's a full-time licensed social worker who helps with emotional and social needs, hospice in partnership with local agencies for families seeking comfort care, and two full-time licensed beauticians working at an on-site beauty and barber shop to help keep everyone groomed. They've finished renovations recently and brought in up-to-date facilities, along with a focus on safety, using medical alert systems like those from Bay Alarm Medical, Medical Guardian, and ADT Medical Alert, and they have medication dispensers and home security for added care. The staff includes registered nurses, licensed vocational nurses, certified nursing assistants, medication aides, and nutritional aides, all offering 24-hour nursing care, and there's also in-house physical, occupational, and speech therapy when people need rehab. They make a point to involve residents with senior activities and events, transportation when needed, and social, physical, mental, and emotional engagement, and the place does get steady positive feedback, with 73% of reviews at 5 stars and an 8.0 review score from 15 reviews, with many folks mentioning staff are kind, helpful, and friendly. Cartmell Home For Aged has never listed specific prices, rental policies, or details about fees and what's included for utilities, and while they mention many kinds of care, they don't break out unique service names or special amenities beyond what's standard for a senior living community. The property now stands as a nursing home facility with different room layouts, specialized care for memory issues, and personalized support, and they do keep legal protections against LGBTQ discrimination and for different sources of income under federal law. The facility isn't currently listed for sale or rent, nor do they specify building details like internet, parking, or outdoor features, but the focus remains on providing care, comfort, and support for seniors in the Palestine, Texas community, managed by Purple Door, LLC.

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