Palestine Healthcare Center

    1816 Tile Factory Rd, Palestine, TX, 75803
    3.7 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility, serious care concerns

    The building is clean, smells fresh and the atmosphere is pleasant - several nurses (Julie, Dayna) were caring and helpful. But I also experienced short-staffing, slow call responses, infrequent baths, missing clothes, poor therapy, bedsores/not being turned and billing/accountability problems. Mixed experience: excellent staff and cleanliness, but serious care and safety concerns make me cautious about trusting them with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.68 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Palestine Healthcare Center

    About Palestine Healthcare Center

    Palestine Healthcare Center sits in downtown Palestine, Texas at 1816 Tile Factory Rd and has 102 certified beds for people who need different types of care, including assisted living, independent living, memory care, skilled nursing, rehabilitation, long-term care, transitional care, and wound care management, and though the building looks fresher lately with new floors and paint, you do want to know that it's been flagged as a special focus facility, which means there's a history of serious quality issues, especially with infection control and care for daily living needs, and surveyors have found problems with how they handle food visitors bring in, and the state records show a nurse turnover rate of 69%, which is higher than most and could mean more new faces than some folks like, but staff do spend about 3.89 nurse hours per resident per day, which is more time than the state average, and residents can choose from private and semi-private rooms that feel like home with security, easy access, and a quiet space for visiting or just sitting, and there's support whether someone needs a little help with daily routines or full nursing care, including options for short-term rehab and dialysis, and the staff list covers Directors of Sales & Marketing, medical doctors, RNs, LVNs, and hospital professionals who say they focus on patient well-being, and the facility keeps employment opportunities open for PRN LVN/RNs and PRN CNAs and says it aims for teamwork and good benefits, and while they talk about using modern technology and following best practices, their records do show areas for improvement, and any family considering Palestine Healthcare Center will want to balance these facts to see if it fits their loved one's needs.

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