Pflugerville Care Center is a medium-sized skilled nursing facility with 111 beds, located in the Pflugerville area. The center offers both short-term rehabilitation and long-term care services to its residents, focusing on the needs of older adults who require daily assistance, medical support, or recovery after a hospital stay. The facility operates under hospital district ownership, and it is not part of a larger continuing care retirement community. Pflugerville Care Center participates in both Medicare and Medicaid, allowing for a range of payment options for those seeking care and support.
The care center has received below average ratings for both its short-term rehabilitation and long-term care services. The short-term rehabilitation rating evaluates how the center helps patients recover after events such as a stroke, heart attack, infection, or injury. Staff at Pflugerville Care Center provide an average of 3 hours and 6 minutes of nurse staffing per resident per day, a metric that factors into the center’s performance assessments. Approximately 43.6% of short-term residents are able to return home after discharge, and 12.9% of residents required trips to the emergency room during their stays. The facility shows a strong influenza vaccination rate among residents, with 98% receiving the annual flu shot. Despite this, consistent staffing on weekends is rated as poor, which can affect the quality and continuity of care that residents receive.
Long-term care at Pflugerville Care Center involves providing daily medical and non-medical assistance, with attention to essential activities such as eating, dressing, and using the bathroom. About 78.4% of residents are reported to maintain the ability to perform these activities without help. Emergency room visitation rates for long-term care residents stand at 1.8 visits per 1,000 resident days, indicating occasional acute medical needs despite ongoing support within the facility. The center’s efforts in infection prevention, pain management, activity planning, and nutrition have been areas of focused improvement following regulatory inspections and feedback.
Over the past three years, Pflugerville Care Center has addressed a number of care challenges identified during routine government health and safety inspections. These inspections highlighted issues such as accident prevention, accurate resident assessments, development and implementation of personalized care plans, timely assistance with daily activities, proper food sourcing and preparation, and effective pest control programs. There have been instances where the center worked to enhance protocols for infection control and pain management. Significant concerns have included ensuring resident safety from all forms of abuse and making certain that basic life support measures are administered when needed, always adhering to resident preferences and physician directives.
Pflugerville Care Center has undergone periods of additional oversight by federal authorities due to patterns of care that required close monitoring, particularly between August 2023 and July 2024. As part of its ongoing operations, the facility strives to address these concerns and provide a safe, supportive, and healing environment for its residents. The cumulative effect of governmental oversight, fines, and quality ratings demonstrates both the challenges inherent in skilled nursing care and the continuing efforts at Pflugerville Care Center to improve the well-being of the individuals it serves.
