Arbor Hills Memory Care Community helps people living with dementia by providing a safe, supportive place with 24-hour supervision, medication management, and a special memory care program. The staff follows the Humanitude technique to treat everyone with dignity, and the team gets dementia certification from Teepa Snow's training. Care is personalized and changes as the resident's needs change, since there are light, medium, and heavy levels of care-plus a Director of Nursing and regular family care plan updates. You'll find nurses, CNAs, caregivers, and a medical director on staff around the clock, along with therapists and visiting health professionals like dentists, podiatrists, and speech therapists, so many services stay on-site.
Residents live in a purpose-built, secure community that uses motion sensors, window sensors, bracelets to prevent wandering, and lengthy pull cords accessible from sitting or standing, and the unit isn't locked, but there's a strong wrought iron fence to keep everyone safe, so residents with Alzheimer's, dementia, or other memory loss issues get help in an area that's set up just for their needs and easy to navigate. There's an emphasis on safety and privacy, but staff can reach people quickly when they need care. The memory care section is its own building, so those with behavior concerns-like wandering, aggression, or severe symptoms-get specialized attention.
Residents have meals at 8am, 12pm, and 5pm, with snacks in between, and Chef Steven Weir-who's cooked at the Adolphus Hotel and Hyatt Indian Wells-oversees a fine dining experience, making nutritious meals for special diets like gluten-free, low/sodium, or low/no sugar, and people eat in Koelsch dining rooms meant to spark senses and prompt conversation, or they can have room service or guest meals. There's a reminiscence program, sensory activities, and cognitive stimulation exercises, and engaging events include trips on the Arbor Hills Shuttle Van to places like the Bavarian Grill and Heritage Farmstead Museum, music and pet visits, spiritual opportunities, gardening, Wii bowling, brain fitness classes, and live well activities that follow the Seven Pillars of Living Well. There's a Personal Touch program to help each person feel seen, a full-time activity director who plans outings and events, and in-house support groups for caregivers.
Arbor Hills has many other amenities, like a courtyard, day stay programs, 14-day respite stays, secured Wi-Fi, beauty and barber shop, scheduled transportation, housekeeping, laundry, pet visits (animals can visit but can't stay overnight), devotional services, and hospital beds or accessible showers and tubs. There's incontinence and diabetic care, a system for handling complaints through the Executive Director, and that community hosts people who need reminders or help with grooming, bathing, dressing, transfers, and daily activities. The property doesn't keep a waitlist at the moment because so many are moving in, and the new executive director's working on making improvements, focusing on good communication and high standards.
Koelsch Communities, which has over 60 years of family ownership, runs Arbor Hills, and the staff are known for being kind and joyful. The campus is wheelchair accessible, and residents can age in place through assisted living, memory care, independent living, day services, and hospice. Arbor Hills provides a secure and comfortable setting, with specialized services to help people with memory impairment feel safe, connect with their surroundings, and enjoy a sense of purpose each day. Covid and flu vaccines are offered onsite.
