Landmark of Plano

    1621 Coit Rd, Plano, TX, 75075
    3.7 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Pleasant environment, serious safety concerns

    My experience was mixed. Many aides, nurses and administrators were kind, communicative and professional, the facility often felt clean and homey, and therapy/updates helped families. However, chronic understaffing, slow or uncaring nursing responses (especially to pain), hygiene and safety lapses (mold, urine issues, infections, missed feeds) and other neglectful incidents put residents at real risk. I'd be very cautious and insist on close oversight if you consider this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.69 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.6
    • Meals

      3.1
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Landmark of Plano

    About Landmark of Plano

    Landmark of Plano Rehabilitation and Nursing Center sits across from The Medical Center of Plano, and the building looks out onto landscaped outdoor spaces where residents can relax, and there's even a secure patio for fresh air. The center provides skilled nursing, memory care, and rehab services, all managed by the principals of Strawberry Fields, with the facility being part of the Creative Solutions in Healthcare family network and Encore Healthcare. Inside, you'll find recently renovated and inviting common areas where residents gather for activities, socializing, or some quiet time, and the staff is known for keeping a caring atmosphere with personalized care plans based on each person's needs. The center's team includes nurses and doctors in family practice, internal medicine, nephrology, radiology, surgery, urology, and several other specialties, and there's a focus on everything from diabetes and chemotherapy care to wound and stroke recovery, with on-site services provided for podiatry, dentistry, audiology, and optometry. Residents receive physical, occupational, and speech therapy, as well as memory care for those living with dementia, including early to late-stage support and ongoing education for families, and skilled nursing staff are always present, available 24/7. Facility features include balanced menus guided by a registered dietician, laundry and housekeeping, beauty and barber services, and basic cable TV. Transportation, medication management, and religious services are available too, and nurses help with both short-term rehab and long-term stays. The center welcomes Medicare, Medicaid, most major HMOs, and offers respite care, veterans affairs support, hospice, vent care, in-house dialysis, and recovery support after surgeries. Recognized for its quality standards with ongoing accreditations and accolades, Landmark of Plano uses care and payment portals for family access, keeps a clear line for questions or concerns, and helps direct families to other care options within its network if needed. The goal here is to create a warm and home-like experience where each person's long-term health, safety, and comfort always come first.

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