The Park in Plano

    3208 Thunderbird Ln, Plano, TX, 75075
    3.5 · 75 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, poor facility conditions

    My experience was mixed. The nurses, therapists and activities staff were genuinely caring - rehab, food and social programming helped my loved one and family communication was often strong - but the older building has recurring cleanliness and safety problems (urine odor, soiled linens, flies), slow call-button response, inconsistent management and some rude front-office staff; I'd only recommend it with close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.53 · 75 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.6
    • Meals

      2.9
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of The Park in Plano

    About The Park in Plano

    The Park in Plano gives residents different care options like skilled nursing, assisted living, hospice, short-term rehab, respite, and memory care, and the staff work hard to make the environment both comfortable and compassionate, so people feel at home, and you can tell they're always aiming to meet everyone's individual needs with a long list of services-things like wound care, diabetes and medication management, help with daily activities, and care for people who've had surgery or strokes or who have neurological conditions. There's a therapy department people say is fantastic, and the physical, occupational, and speech therapy staff help residents regain strength and function, and the rehab-to-home and restorative programs mean folks get support whether they're staying for a little bit or for the long haul, plus in-house dialysis, vent care, and services for veterans. The home has a qualified team taking care of residents, offering things like nutritious meals made by culinary experts every day, laundry and housekeeping, transportation to appointments, dental, eye, and podiatry services, and one of the things that makes this place stand out a bit is how they try to keep families in the loop with a Care Portal, a payment portal, and regular updates, along with a customer care line so folks can ask questions or bring up concerns. Residents can take private tours if they want to see the place for themselves, and they get access to activities that keep them social and active, including religious services, beauty and barber visits, and lots of engaging programs. The Park's focus really centers on creating a home-like setting where each person has respect and care, and the staff aim to provide skilled, patient-centered support for a wide range of healthcare and everyday needs, plus you'll see veterans affairs help and options designed for people at many different stages or health situations, in partnership with the Creative Solutions in Healthcare family.

    People often ask...

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