Bel Air At Teravista

    4105 Teravista Club Drive, Round Rock, TX, 78665
    2.5 · 32 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility, but dangerous neglect

    I was attracted to the beautiful, upscale building with private rooms, courtyard access, activities and very good rehab - but the day-to-day care was wildly inconsistent. Call lights often went unanswered, aides were slow or absent, meals and meds were delayed or missed, and residents were sometimes left in soiled conditions; my family saw dehydration, infections/bedsores and dangerous lapses in care. Some staff (therapy, intake/finance, and a few nurses/CNAs) were kind, competent and communicative, but management was often absent and promises went unkept. Housekeeping and food service were hit-or-miss, and the facility felt expensive for the risk. Overall: gorgeous place with pockets of excellent care, but unacceptable neglect and staffing/management failures - I would not trust it for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      2.1
    • Amenities

      3.8
    • Value

      2.3

    Location

    Map showing location of Bel Air At Teravista

    About Bel Air At Teravista

    Bel Air At Teravista has 112 beds and offers senior living services with a focus on recovery, dignity, and well-being. The place is fully wheelchair accessible and has air conditioning throughout for everyone's comfort, plus WiFi is available for both residents and visitors. There's parking for visitors, and staff handles reservations and onsite services. The team of experienced professionals provides personalized care using state-of-the-art equipment, and they work with people recovering from injuries or managing disabilities. Rehabilitation and support for mobility are here, along with physical, occupational, and speech therapies, and there's outpatient therapy as well. Skilled nursing care goes on around the clock. Traniecia Ballard is the contact person onsite.

    Bel Air At Teravista is a short-term care and rehabilitation facility, but it also offers hospice services and care management tailored for each person. Residents get medication monitoring, care plans made just for them, safety checks, and support with daily needs like laundry and hygiene. Services like laboratory work, X-rays, intravenous therapy, respiratory therapy, physician visits, medication administration, and wound management take place here, plus post-surgical care, stroke recovery, cardiac and pulmonary support, and even tracheotomy care. The staff takes care of discharge planning, transition help, therapeutic nutrition, and personal care, offering everything from restorative nursing to telemedicine visits. There's always at least one staff member available at all hours of the day and night.

    People here can join activities like the Red Hat Society, Men's Club, bingo, and pet therapy, which help everyone stay active and social. Residents and their families can use the facility's website for features like advanced search, coupons, discounts, and browsing all care categories. Bel Air At Teravista's patient-centered approach fosters a sense of community and helps everyone try to reach their rehabilitation goals, with management personnel making sure things run smoothly, and with social, clinical, and ancillary support services covering just about any need.

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