Hunters Pond Rehabilitation and Healthcare Center sits in San Antonio, Texas, serving as a nursing home and rehab care place with 128 certified beds and about 118 residents each day, and while it's got a 3.5-star rating from 62 reviews, you find that it runs under the Ensign Group but is owned by Guadalupe County Hospital Board and managed by Canary Bend Healthcare, Inc. since late 2019, with Shane Brady and Soon Burnam in charge there, and people say the staff is friendly and works hard to create a caring environment for the folks who live there. The center offers 24-hour nursing care, physical therapy, occupational and speech therapy, wound care, IV therapy, memory care, hospice care, pain management, and long-term care, and you can also find restorative care, private skilled suites if needed, outpatient therapy services, and social activities, plus they've got a full-service dining room and try to keep the place clean and safe for everyone.
Nurses and therapists use both high-tech and hands-on methods and make custom plans for each resident, and the care team includes nurses, clinicians, and therapists who base treatments on up-to-date research to meet each person's needs, but the nurse staffing level is 3.01 hours per resident per day, which falls below the Texas average of 3.4, and they've also got a nurse turnover rate of 53.5% compared to the state's 51.8%. Hunters Pond takes Medicare and Medicaid, and you see them working with families, doctors, and the residents themselves to come up with care plans, and they accept admissions around the clock, any day.
Now when it comes to inspections, Hunters Pond Rehabilitation and Healthcare Center has had a total of 44 deficiencies listed in the inspection reports, and these include problems with infection control, making sure residents are protected from accidents, and not always following rules about reporting abuse, neglect, and exploitation on time, plus there have been reports that care plans for residents weren't always complete, which the January 2025 complaint report backed up, noting four deficiencies, including infection issues. The facility has a long-term care ombudsman service where residents or families can get help with complaints confidentially, free of charge. Though Hunters Pond aims to provide high-quality care and keep everyone safe and comfortable, those considering the community should review inspection reports and compare with other local options, based on what's important to them or their family.
