Ihcs Residential

    15218 Pebble Frst Dr, San Antonio, TX, 78232
    2.3 · 3 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff, obstructive management, unacceptable

    I had a mixed experience. The caregivers were attentive, my father was happy, rooms were clean, laundry and meals were good, and activities (Spurs, cards, bingo) kept him engaged. But management and the owner were obstructive and biased - the owner blocked my contact, staff gave me worrying reports about my brother, and after a death I got delayed notification, was told there was "no family," couldn't view the body, and it felt like they were treating the case as unclaimed. Day-to-day care was excellent; management and post-death handling were unacceptable.

    Pricing

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    Amenities

    2.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.3
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.3

    Location

    Map showing location of Ihcs Residential

    About Ihcs Residential

    Ihcs Residential sits on Pebble Forest Drive in a quiet neighborhood in San Antonio, Texas, about six miles from Windcrest and close to hospitals, churches, and doctor offices, and it looks like they serve seniors in a small, home-like setting with up to 11 beds. The facility offers both private and semi-private rooms, some with wheelchair accessible showers or private baths, and all rooms are fully furnished, so folks don't have to worry about bringing much with them except personal things. Staff helps with bathing, dressing, bathroom needs, and incontinence care, and they're able to give insulin injections and manage medication if needed, and some residents may have 24-hour alert caregivers, depending on individual needs, which is important for peace of mind.

    The facility features everyday meal services with home-cooked food-including vegetarian options-served in a private dining room where residents can enjoy friendly talks and social time. There's a comfortable family room with cable TV, a reading room, and community spaces both inside and outside, so people can relax, watch movies, or get some fresh air. There's a monitored and secured building for safety, and an outdoor garden for those who like to spend time in the yard.

    Residents can expect a regular schedule of activities and wellness programs, like exercise classes, music therapy, crafts, board games, animal therapy, movie entertainment, and outside trips, and the staff organizes devotional and community events at night. Transportation and parking are available, and staff can help with rides to doctor's appointments, errands, or church services. A traveling hairdresser visits to help residents with their personal care, and daily housekeeping and laundry services keep things tidy.

    Ihcs Residential holds a medium care community license from the Texas Department of Social Services and is set up to provide several types of care: Assisted Living, Memory Care, Hospice Care, and Respite Care for short stays. They focus on personal attention, diabetes and medication management, specialized diets for conditions like hypertension, and provide both assisted living and adult residential care. The staff also says they can help with two-person transfers for those who need a little more support moving around.

    The community has a small, family-operated feel, with staff on site day and night, and offers a respectful, dignified environment. There's support for multilingual communication, which can help residents who speak different languages. The facility's average review rating is 2 out of 10, so that's something to keep in mind. All in all, Ihcs Residential offers a simple, comfortable setting, a range of care types, and tailored support for seniors who need help with daily life but want to keep a sense of home.

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