Legend Oaks Healthcare and Rehabilitation - West San Antonio sits in San Antonio, Texas, and has been providing skilled nursing and rehabilitation services since 1990. The facility holds 124 certified beds, with about 106 residents living there on an average day, and aims to provide care in a setting that tries to feel like home, with private and semi-private room choices available. The staff delivers about 3.39 nursing hours per resident each day, just under the state average, while keeping nurse turnover lower than usual at 34.2%. Management has included Bertetti Healthcare, Inc. since April 2017, along with Soon Burnam, Robert Gray, and Troy Hendriksen at different times. Legend Oaks is part of The Ensign Group and operates as a for-profit community.
Residents have access to a dentist, a podiatrist, doctors and nurses on call, as well as in-house physical, occupational, and speech therapy. There are skilled professionals on staff who provide short-term rehab, long-term care, hospice, and respite services, with nurses around 24 hours a day. Staff tries to help residents and families with daily needs, provides meals, housekeeping, laundry, and controls for privacy and safety, although some inspection reports did find issues with infection control, resident rights, and communication privacy. Legend Oaks keeps regular activities, like arts, music, educational programs, wellness sessions, and devotions, plus offers outdoor and indoor spaces for social events. There's a beauty and barber shop, wheelchair accessible showers, well landscaped grounds, and rooms that offer space and comfort for residents.
They have trained staff members who work to build personalized care plans in cooperation with patients and families, aiming to support health, rehabilitation, and more independence when possible. Both men and women receive care, with the goal of helping everyone feel safe and engaged. A unique feature at this location is the Music & Memory® Certified Care Organization, which can help some residents connect through music. The facility does report 11 deficiencies, which include issues with infection and resident rights, but continues to provide services and activities that many residents and their families use to stay as comfortable and involved as possible. The overall rating reported is 2.8 from 53 reviews, placing Legend Oaks around the middle for community opinions. The facility accepts Medicare and most insurance plans, and stays open around the clock for residents' needs.
