First Street Assisted Living

    312 1st St, Schertz, TX, 78154
    1.8 · 11 reviews
    • Assisted living
    AnonymousCurrent/former resident
    1.0

    Rude staff, theft, poor food

    I lived here and my experience was mostly negative: staff were often mean, yelled, unprofessional, and I experienced theft and privacy violations (staff posting residents' photos); residents were treated poorly and made to cry. The food was extremely poor and inconsistent - hot dogs for lunch/dinner and toast-only breakfasts, with the occasional mac & cheese or mashed potatoes - though Anna cooks good meals sometimes and Melissa was helpful. Prescriptions went missing, windows were broken with exposed glass, staffing was unreliable (only the night attendant left at times); the location by the Y/senior center is convenient, but I would not recommend this facility.

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    Amenities

    1.82 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.3
    • Meals

      2.5
    • Amenities

      1.0
    • Value

      1.8

    Location

    Map showing location of First Street Assisted Living

    About First Street Assisted Living

    First Street Assisted Living sits in Schertz, Texas, where the staff stays on-site around the clock, making sure every resident gets respect and personal attention, and people usually have private apartments that offer enough space for comfort and daily living, and the common areas are always nicely kept, inviting everyone to share meals, enjoy activities, or take part in programs that help with social, mental, and physical well-being, and those activities go all day with an adult day care program for those who need it. Residents get help with anything from medication management and meal preparation to bathing, dressing, toileting, walking, and eating, and staff are trained to give diabetic care, incontinence support, non-ambulatory assistance, and other health services that seniors might need. Safety and health rules are always followed since First Street Assisted Living is licensed with the ASLA designation and meets state requirements, and meals are planned to be nourishing and enjoyable, with chefs and meal planners in charge of the kitchen, making sure people stay healthy. Transportation is ready for essential trips like shopping or doctor visits, and the structured programs make sure life stays interesting, with social gatherings, events, and opportunities for learning or having fun. The adult day care service gives care and activity during the day to those who want to stay engaged but don't live there full time. The community only holds sixteen, making it easier to offer support that fits each person, and whether someone needs support with hygiene or just wants the chance to keep their freedom in a safe, comfortable place, First Street Assisted Living tries to help every resident have a high quality of life in a friendly setting without losing independence as long as possible. The facility is open to everyone, following Fair Housing & Equal Opportunity rules, and housekeeping and laundry services are included so people have more time for things they enjoy. Different ways to pay and several floor plans are available if needed, and anyone interested in Alzheimer's care, adult day care, or full assisted living services will find the options here fit a wide range of senior needs, with planning guidance to make decisions easier.

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