Western Hills Nursing and Rehabilitation at 512 Draper Drive in Temple, Texas, is a nursing and rehabilitation facility with 120 beds and an average of about 84 residents each day, and while the place offers skilled nursing care, memory care, and rehabilitation services, it has some notable inspection concerns, having 26 total deficiencies including those in pharmaceutical services, protection of residents' money and belongings, infection control, supervision, and maintaining a safe environment, and you'll see that pharmaceutical care and proper use of resident money have both met with deficiencies during state inspections. The nurse turnover rate is 46.8%, which is actually a bit lower than the state average, though staffing hours per resident sit at 2.83 hours per day, below the 3.4 state average, which can mean staff need to cover more with less. Caraday Western Hills LLC has managed the facility since May 2022, and the owner is Stratford Hospital District, with Caraday Healthcare as the larger operating group, also having ties to TRISUN Healthcare.
Western Hills emphasizes specialized care for residents and focuses a lot on post-acute rehabilitation and long-term care, offering common areas, daily activities, meals, and snacks, and providing health monitoring with different health and rehabilitation services, and for folks with dementia, there's a memory care facility as part of the offerings. They pay extra attention to a holistic approach that looks out for physical, emotional, and spiritual needs, and they have unique names and terms for rooms, programs, and amenities, which are aimed at both comfort and recovery. They provide home health services, telehealth options, and support for different levels of resident need, including a wide mix of healthcare services for seniors around the Western Hill area and Temple, both east and west.
The place works with larger healthcare systems like Baylor Scott White Health and St. David's HealthCare, and is in alliance with Scott & White Medical Center, and medical care has guidance from a nationally recognized geriatrician as Chief Medical Officer. There's also a long-term care ombudsman program in place, which helps residents sort out complaints, plus assistance for folks getting care financed through Medicare, Medicaid, and private insurance, and they mention services for confidential resident support through an ombudsman. The facility can communicate in several languages, shows information on Facebook, and has user interface choices for different needs.
Western Hills has both rest home areas with incidental health care and more specialized parts for rehab and nursing, all of it geared toward ongoing recovery, rehabilitation, and comfort for seniors, though the documented deficiencies and lower staffing hours mean that while the services and programs are available, some areas have room to grow, especially when it comes to quality inspections and supervision.
