Windsor Rehabilitation and Healthcare

    250 W British Flying School Blvd, Terrell, TX, 75160
    3.9 · 77 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Phenomenal rehab, alarming staffing issues

    I stayed at Windsor Care for rehab and some longer-term care - the therapy team was outstanding and got me much of my strength back, the building is clean and welcoming, activities kept residents engaged, and many aides and nurses were genuinely kind and attentive. That said, chronic understaffing, high turnover, and unprofessional/uncaring management created safety and quality problems: missed or incorrect meds (causing delirium for one resident), slow call-button responses, sheets left unchanged, and several falls - one led to a hip fracture and serious consequences. Communication with families was often good and staff tried hard, but administration, billing, and security issues were repeatedly frustrating and sometimes alarming. Meals and kitchen staff could be attentive (diabetic diets OK) but denture/meal accommodations were inconsistent. In short: phenomenal rehab and many caring employees in a very nice facility, but serious staffing and management problems mean I'd recommend it for short-term rehab - I would hesitate to entrust long-term medical care there until those issues are fixed.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.9
    • Meals

      3.7
    • Amenities

      4.6
    • Value

      1.0

    Location

    Map showing location of Windsor Rehabilitation and Healthcare

    About Windsor Rehabilitation and Healthcare

    Windsor Rehabilitation and Healthcare in Terrell, Texas is dedicated to providing residents with compassionate and personalized care in a warm, comfortable environment. Offering 24-hour skilled nursing services, the community ensures that each resident receives attentive support tailored to their unique needs. Whether the requirement is for short-term rehabilitation following an illness or surgery, or for long-term care to support ongoing health and well-being, Windsor Rehabilitation and Healthcare is equipped to meet a diverse range of healthcare needs.

    A key aspect of life at Windsor Rehabilitation and Healthcare is the use of both advanced therapeutic techniques and traditional, hands-on care to develop custom therapy programs for each guest. The therapy team is committed to applying the latest research and evidence-based treatments to help residents maximize their quality of life, mobility, and independence. The approach is holistic, involving close collaboration between the resident, their family, and their healthcare provider to create a care and treatment plan that is as individual as the person it serves.

    The environment at Windsor Rehabilitation and Healthcare is designed to be lively and engaging, with a wide variety of activities and excursions available to ensure there is never a dull moment. Residents have opportunities to participate in creative programs, social events, and recreational outings, designed to foster a sense of community and belonging. Every aspect of the daily programming is intended to keep residents active, stimulated, and socially connected, enhancing both physical and emotional well-being.

    Short-term stays are also available for those in need of temporary care, such as respite for a primary caregiver. These stays allow caregivers to take a well-deserved break, secure in the knowledge that their loved one is receiving attentive, professional, and thoughtful care. Throughout each resident’s stay, the staff at Windsor Rehabilitation and Healthcare remain steadfast in their commitment to exceeding expectations, maintaining a philosophy that recognizes every guest as the most important reason for their work. The dedicated team works each day to create a supportive and nurturing community where exceptional care is the standard and every individual feels valued and respected.

    People often ask...

    Nearby Communities

    • Exterior view of Texas Star Assisted Living facility showing a stone sign with the facility name and a building entrance with stone pillars and a covered driveway under a clear blue sky.
      $4,450 – $5,025+4.3 (76)
      Semi-private • Studio
      independent, assisted living, memory care

      Vitality Court Texas Star

      650 S Greenville Ave, Allen, TX, 75002
    • Exterior view of a single-story brick building with a covered entrance, surrounded by landscaped greenery and trees under a blue sky with scattered clouds.
      $2,625 – $3,050+3.9 (110)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood by Merrill, River Park

      3201 River Park Drive, Fort Worth, TX, 76116
    • Exterior view of Belmont Village Senior Living West Lake Hills building with a covered entrance, stone and beige facade, trees, and a partly cloudy blue sky.
      $8,000+4.4 (117)
      1 Bedroom
      independent, assisted living, memory care

      Belmont Village Senior Living West Lake Hills

      4310 Bee Caves Rd, West Lake Hills, TX, 78746
    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223

    Assisted Living in Nearby Cities

    12 facilities$4,694/mo
    10 facilities$4,908/mo
    5 facilities$4,333/mo
    1 facilities
    7 facilities$4,718/mo
    5 facilities$4,333/mo
    6 facilities$4,212/mo
    18 facilities$4,870/mo
    7 facilities$4,718/mo
    0 facilities
    17 facilities$4,696/mo
    2 facilities
    © 2025 Mirador Living