The Broadmoor At Creekside Park

    5665 Creekside Forest Drive, The Woodlands, TX, 77389
    1.5 · 27 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Attractive building, dangerously poor nursing

    I placed my loved one here and left within 24 hours - the building and rooms are attractive, but the nursing care is dangerously poor. Staff were chronically understaffed and unresponsive: call lights ignored, delayed/missed meds (including IV antibiotics and insulin), missed baths, patients left in soiled garments, wound/IV problems, strong urine odor and other unsanitary issues. Management avoided responsibility, communication was terrible, and aides seemed overworked or uncaring; I genuinely feared for our safety. A few CNAs and the PT/OT team were excellent, but overall this facility is unsafe and I do not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.48 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.3
    • Staff

      1.7
    • Meals

      1.8
    • Amenities

      2.8
    • Value

      3.0

    Location

    Map showing location of The Broadmoor At Creekside Park

    About The Broadmoor At Creekside Park

    The Broadmoor At Creekside Park sits in southeast Texas, close to Houston and Galveston, and has 112 beds for residents needing different care levels, whether someone wants independent living, assisted living, skilled nursing, or even memory care for people with memory loss, and there's adult care home support too. Folks often stay for short-term rehab between hospital and home, and they help with long-term residence if someone's too frail to live alone or needs specialized skilled nursing, intermediate care, or memory care for serious needs. The place has a skilled nursing facility, pharmacy services, and clinical help like 24-hour nursing, individualized care plans, medication management, respiratory therapy, wound care, and post-surgical stabilization, and doctors visit to guide care with an interdisciplinary team approach. People get physical, occupational, and speech therapies too, with outpatient rehab if someone doesn't have to stay overnight.

    There's hospice care, palliative care, cardiac recovery, chronic condition support, stroke and pulmonary recovery, respite care, and plenty of help for families in crisis, with discharge planning and help moving back home after a stay. Meals have choices, with therapeutic diets available, and folks get help with daily personal care, plus laundry and hygiene if they need it. They use telemedicine to connect with doctors and handle tracheotomy care and IVs as well. The place also does lab tests and X-rays when required. People can join exercise classes, worship services, pick out a book in a well-stocked library, or spend time outside, since there are leafy walkways and gardens, and they organize regular activities and social events to help residents stay active. For those wanting trips out, folks say it's not too hard to get to places like Woodlands Mall, lakes, or the nearby golf course. The Broadmoor At Creekside Park is part of the Cantex Continuing Care Network, which focuses on both transitional healthcare when someone's getting out of the hospital and long-term residence for folks who know they'll need a place to stay. Staff members work to help residents and their families during tough times, and the place runs on what they call a "Committed to Excellence" approach, which means they focus on compassion and high standards, though experiences can vary, and it's wise to take a careful look to see if it's the right fit.

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