Mercy House Victoria

    4409 John Stockbauer Dr, Victoria, TX, 77904
    4.8 · 58 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Warm compassionate family-like memory care

    I placed my loved one here and it truly feels like a warm, family-like home - compassionate, knowledgeable staff who go above and beyond and keep families informed. The facility is clean, safe, well-maintained with home-cooked meals, engaging activities and strong memory-care support; my family saw real, attentive care and daily communication. I highly recommend this small, welcoming community - a blessing overall, with only occasional staffing/activity limits and minor cosmetic issues.

    Pricing

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    Amenities

    4.81 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.5
    • Amenities

      4.6
    • Value

      3.6

    Location

    Map showing location of Mercy House Victoria

    About Mercy House Victoria

    Mercy House Victoria sits on a quiet street in Victoria, Texas, and has been helping older adults since 2016, and both its homes sit side by side on John Stockbauer Drive with space for just sixteen residents in each, so things stay small and personal, and that makes it easier for everyone to get to know each other and for the staff to really pay attention to folks. The staff-who are called Personal Care Assistants-include a part-time nurse and they're around all day and night, ready to help with daily tasks like bathing, dressing, eating, or managing medicine, and they're known for being caring and treating everyone with respect like family. Mercy House has a focus on both assisted living and memory care, including help for people with dementia or Alzheimer's, and the small size helps with this so staff can give proper attention to each resident, especially those who need a little extra patience or support. Residents get three meals a day, with food prepared by Vela Farms offering things like home-cooked casseroles, salads, rolls, desserts, and special diet choices for diabetes, low salt, low fat, kidney, or vegetarian needs. There's always something to do, with a full calendar of hobbies and social programs, like arts and crafts, music, field trips, walking club on the outside trails, gardening groups, games, and even yoga or stretching classes for people who want to stay active. Residents can get therapy with physical, speech, or occupational therapists if needed, plus some medical care options like pharmacy services, psychiatric care, in-home health, hospice, and even respite care for short stays. If religion's important, there are on-site devotional and religious services, and people who speak Spanish or English always have someone to talk to. The community is pet-friendly and set on a gated property, with private rooms offering WiFi and cable, housekeeping with laundry, and no smoking allowed inside anywhere. The whole idea behind Mercy House is to be more like a home than a big institution, so families are welcome to visit and staff encourage everyone to spend time with their loved ones, while the staff stay in touch with doctors and families about care changes or needs. Both men and women can live here, with some areas set up for women only, and people can move around between the two homes. Pricing stays simple and all-inclusive so there aren't hidden costs. Staff try to make sure every resident feels at home, comfortable, and actually cared for, and people often say the place feels welcoming and warm, with a slower pace and a peaceful yard for sitting or walking outside.

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