AnonymousLoved one of resident
    1.0

    Beautiful facility, dangerous medical neglect

    I admired the facility - beautiful, big, extremely clean and welcoming, with many friendly, helpful staff. But my experience was ruined by incompetent, uncaring caregivers and a lack of medical care: an empty oxygen tank led to an ER admission and my loved one ending up in the ICU on life support. Beautiful place, dangerously mismanaged - it should have its licensing reviewed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.54 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      4.0
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      4.5

    Location

    Map showing location of ZelevieWaco

    About ZelevieWaco

    The Healthcare Resort Of Waco is a skilled nursing facility located in Woodway, Texas, specializing in post-acute care for individuals who require professional and attentive support during their recovery journey. As a Medicaid Certified Nursing Home, The Healthcare Resort Of Waco is recognized for its commitment to providing a high standard of skilled nursing services. The facility is certified by the Centers for Medicare & Medicaid Services (CMS), allowing it to deliver comprehensive care to patients who need short-term or long-term skilled nursing attention.

    At The Healthcare Resort Of Waco, patients benefit from a dedicated team of healthcare professionals who focus on individualized recovery and well-being. The environment is thoughtfully designed to create a comfortable setting where residents can heal and regain their independence. Staffed with licensed nurses and certified professionals, the facility provides a range of services tailored to meet each resident's unique healthcare demands. From medication management to advanced rehabilitation therapies, every aspect of care is carefully coordinated to support optimal patient outcomes.

    Participation in CMS quality initiatives ensures that The Healthcare Resort Of Waco continually strives to maintain and improve the quality of its services. The facility's performance in various quality measures, as well as information such as Medicare five-star ratings, survey reports, and patient-to-staff ratios, are available for those interested in understanding its level of care and dedication to residents. This ongoing commitment to quality is reflected in the daily operations, as staff work collaboratively to support patients during their healing process.

    Designed as a post-acute care center, The Healthcare Resort Of Waco serves residents who require a bridge between hospital and home. Whether patients are recovering from surgery, illness, or injury, they can expect skilled nursing, rehabilitation, and structured care routines to promote recovery in a supportive atmosphere. The emphasis on both medical and personal care ensures that residents' health, comfort, and dignity remain central to the facility's philosophy. As a key provider in the Woodway area, The Healthcare Resort Of Waco plays an important role in supporting the community with trusted skilled nursing services in a compassionate and professional environment.

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