Maple Ridge Memory Care

    6 Freeman Woods, Essex, VT, 05452
    4.0 · 42 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Mixed reviews, clean but unsafe

    I had a smooth move-in - the rooms and facility are clean, the food and activities are good, and many staff are warm and caring. But chronic understaffing and inconsistent care worried me: basic hygiene/meals were sometimes missed (showers/teeth not done, improper feeding), care plans and night checks weren't always followed, and there have been safety and documentation/licensing concerns (alleged falsified records reported by others). Families I know are split - some very happy, some strongly discouraged - so tour carefully, ask about recent licensing reports and staffing ratios, and watch care in action before deciding.

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    3.98 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.7
    • Meals

      3.4
    • Amenities

      4.1
    • Value

      2.5

    Location

    Map showing location of Maple Ridge Memory Care

    About Maple Ridge Memory Care

    Maple Ridge Memory Care sits near Essex Village Forest and the golf course, with views of the Green Mountain Range close to Burlington, Vermont. The community, open since 2016, serves seniors with memory loss or dementia, including Alzheimer's disease, in a safe and caring setting. The 56-bed community has both companion suites and private apartments flooded with natural light, so the rooms feel open and bright, and the large new facility mixes mountain luxury with a friendly, relaxed atmosphere. There's a sunroom, café, dining room, courtyard, fireplace lounge, game lounge, and a salon for grooming and personal care, all set up so people feel at home and can relax or meet with others.

    The staff includes licensed nursing team members on site 24 hours a day, all dementia-trained, with high staffing levels for more hands-on care. Nurses help with medication, continence management, and ongoing health care needs, making sure everyone gets the right support, and there's both a Campus Director of Community Life and a Resident Care Director to watch over day-to-day care plans. The management team and staff include Certified Dementia Practitioners with special experience helping those with memory loss. Residents can see the physician, psychiatrist, dietician, podiatrist, and use pharmacy service without having to leave the campus. Therapies like physical, occupational, and speech therapy are available, so each person can get specialized treatment if needed.

    Maple Ridge focuses on helping people with dementia stay active and engaged. The ThriveCare and AspireCare programs aim to help residents have full, meaningful days. Each day starts with a nutritious meal, then offers senior-friendly exercise, meaningful activities, outings, trips, and music for entertainment, with evenings designed to feel calm and restful. The building and programs promote routines proven to help people with dementia feel their best, free from stress, with safety features like 24-hour monitoring and secure entryways. There's always supervision, but staff try to be unobtrusive, stepping in to help while letting people stay as independent as possible.

    Meals are a big focus, with individualized diets and special culinary programs, plus personalized family meals people can have catered if their loved ones visit. Food often follows the MIND diet, and staff hold events to share recipes or educate about nutrition. The kitchen can adjust for each resident's needs, helping those who require specific diets. Holistic wellness is important, too, with activities like gentle yoga, sound baths, breath work, meditation, arts and music therapy, pet therapy, and group support meetings. Events like "Wellness Wednesday" encourage everyone to join in.

    Maple Ridge supports people through every stage, including end-of-life care, so residents don't have to move if their needs change. The staff treat residents like family and work to build a close, warm community where people feel safe, comfortable, and cared for. The focus is on helping people live as well as possible, with safety and dignity, even as memory changes.

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