Fredericksburg Health and Rehab

    3900 Plank Rd, Fredericksburg, VA, 22407
    2.9 · 53 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect theft filth unsafe indifferent

    I had a terrible experience. My mom was neglected - left unattended in halls or dining areas, missed meds, belongings (TV, clothes, personal items) went missing - and calls went unanswered. Chronic understaffing and indifferent, rude administration meant long waits, delayed medical care during COVID that led to hospitalization and ultimately her death; there were safety and hygiene problems (roaches, outdated/dirty rooms, no bed rails, dangerous oxygen limits). A few nurses and therapists were genuinely caring, but overall the rehab side and management are not trustworthy - I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.89 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.8
    • Meals

      2.7
    • Amenities

      2.1
    • Value

      1.0

    Location

    Map showing location of Fredericksburg Health and Rehab

    About Fredericksburg Health and Rehab

    Fredericksburg Health and Rehab is a skilled nursing facility and nursing home in Virginia with 177 certified beds and an average of about 141 residents per day, and the facility focuses on healthcare, long-term care, and various types of rehabilitation, including stroke rehab, orthopedic rehab, fall recovery, and wound care, and they've got memory care as well as trach care and offer 24-hour skilled nursing along with inpatient and post-acute services, so folks can get both long-term care and short-term "Rehab-to-Home" after illness or injury all in one place. The staff here offers personalized care, aiming to help residents with daily needs and medical conditions, and there are 134.5 full-time staff members, with about 3.50 nurse hours per resident per day, but they do have a nurse turnover rate of 32.4%, which is something to keep in mind. The center is owned by a for-profit Limited Liability Company and is affiliated with Trio Healthcare LLC, and Ms. Pamela Mitchell is the administrator in charge. The facility also provides assisted living, respite care, and therapy services like physical, occupational, and speech-language therapy, and they've set up amenities like air conditioning, wheelchair access, onsite parking, and restrooms to make daily life easier for residents, plus both private and semi-private rooms are available for those staying there every day. They're equipped for residents' safety and comfort, but the inspection history shows a total of 49 deficiencies across various reports, with 17 noted in the standard survey from October 26, 2023, relating mostly to nutrition, dietary services, pharmacy services, and infection control, so the standards haven't always been fully met. The team strives to make a positive difference, responding quickly to questions, and there's a dedicated website at www.fredericksburgrehab.com if folks want to look up more information, and like most large facilities, they're using efficiency and productivity indicators to keep track of how things are running. The place tries to keep things accessible, both in person and online, and activities are offered for residents to bring some joy into their routines, but it's always good to consider the full report history and staffing levels when looking at options for long-term or rehab care.

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