Pricing ranges from
    $5,105 – 6,636/month

    Elizabeth House Assisted Living

    3590 Mountain Rd, Glen Allen, VA, 23060
    3.4 · 28 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff, dirty, unreliable administration

    I placed my mother here because it's small, affordable, and the staff who work are genuinely caring - meds were handled well and communication was generally good. However, administration has been rude and uncooperative, promises to upgrade carpeting/paint never materialized, and prices kept rising while owners cut costs. Rooms and bathrooms were often dirty (dust, stains, urine odor), laundry/linens mishandled, and grounds/interior feel outdated and poorly maintained. Staff are friendly but clearly understaffed and overwhelmed-care can be slow or inconsistent, activities are limited, and there's no consistent nurse on site. Tour it if you like the location and small feel, but I wouldn't trust it for a relative on a fixed income or who needs reliable, prompt care.

    Pricing

    $5,105+/moSemi-privateAssisted Living
    $6,126+/mo1 BedroomAssisted Living
    $6,636+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.39 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      3.5
    • Amenities

      2.8
    • Value

      2.6

    Location

    Map showing location of Elizabeth House Assisted Living

    About Elizabeth House Assisted Living

    Elizabeth House Assisted Living is a single-story senior community at 3590 Mountain Road in Glen Allen, Virginia. The facility offers private rooms with private baths and kitchenettes, and folks can pick from three suite types called Bronze Suite, Silver Suite, and Gold Suite, which all come in different sizes, though every suite has safety features and walk-in closets in some units. Every room comes with its own climate controls, closet space, kitchen appliances, and showers, and there's WiFi in each unit. There are no extra fees for different levels of care, so the monthly rent stays the same, and you'll find both semi-private and private occupancy options.

    The place fits up to 60 seniors, with 48 beds, and it's under the care of Ms. Jennifer Terry, the administrator. Licensed under ALF1104602, Elizabeth House meets regulatory standards for assisted living and is part of Trio Healthcare, with access to skilled nursing and rehab at a nearby center, Elizabeth Adam Crump Health and Rehab. The staff is there all the time, 24 hours a day, offering help with daily activities like bathing, dressing, grooming, and medication management, and they can also assist with things like shaving and toileting. They give reminders for personal care, help with phone calls, and set up therapies like occupational and physical therapy, plus visiting doctors and a podiatrist come every month. There's an emergency call system and 24-hour security throughout the building.

    Everyone gets three meals daily, afternoon and evening snacks, plus flexible food options including diabetic and special diets, and if someone needs it, meals can be delivered to their room or taken to go. There's communal dining, and visitors can join for meals. Housekeeping, linen service, bed making, laundry, trash removal, pest control, and maintenance are included in the rent to keep things worry-free, and mailboxes are available.

    Elizabeth House offers quite a few places for relaxing and socializing, like three lounges, a library, a sun room, an outdoor garden, patios, and a card and game room, and the lobby has a live entertainment piano. Residents can enjoy games, hobbies, music, arts and crafts, educational activities, and outings for shopping and recreation. The community celebrates with seasonal, holiday, and themed events, has multi-faith religious services on-site, and spiritual activities. For exercise and well-being, there are fitness and wellness programs, along with a beauty salon, barber services, and personal care. There are communal TV areas, a fitness center, and group lounges to encourage people to spend time together.

    The community allows assisted living for folks who can move around with some help but doesn't use Hoyer lifts for transfers. Pets aren't allowed, and the building is smoke-free throughout. The staff speaks English, and the whole place runs on a single level for easy access. Residents can get transportation for shopping, and the property managers, along with supportive programs, aim to let seniors enjoy a maintenance-free lifestyle with as much independence as possible. Rent is all-inclusive with no surprise fees, and you can pay by check or credit card.

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