WaterView Health & Rehab Center sits at 414 Algonquin Road in Hampton, VA, and you'll find a mix of post-acute rehab and long-term nursing care in a building that feels calm and pleasant, with a warm staff always around, and there's a focus from the physicians, nurses, therapists, aides, and other healthcare professionals on giving each person care that fits their needs, whether for a short stay after a hospital visit or as part of a longer journey. The facility has 130 certified beds, with about 117 residents each day, and it's got both skilled nursing beds (40 of them) and regular nursing facility beds (90 in total). People here get help from the team around the clock, and there's speech, occupational, and physical therapy, which they call Peak Rehab, all set up to help patients recover and get home sooner if possible, including those with more complex medical needs. Scheduled programs and events fill the days for folks needing 24/7 nursing attention, so things stay lively even when routines can feel the same, and they try to help residents feel comfortable like they would at home.
The staff puts a lot of effort into personalized recovery, but they do face challenges, and from the most recent August 25, 2023 inspection, there were 29 deficiencies listed including 4 related to infection, with some problems like food and drinks not always being safe or pleasant to eat (cited under F0804), proper assistance for residents who can't do activities of daily living on their own (F0677), and pressure ulcer care and prevention needing improvement (F0686). The reports show a history of 54 deficiencies, and there was a fine of $14,888 after the inspection last August, and the nurse turnover rate reaches 63.2% with each resident getting around 3.35 nurse hours per day, which folks should keep in mind. The ownership of WaterView Health & Rehab Center is held through several organizations and trusts, including Bsd Eom Irrevocable Trust, Hlhk Irrevocable Trust, South East Virginia Hold Co LLC, Vogue Nhc LLC, and Va 3 Opco Holdco LLC, which combines to make it a for-profit limited liability company and places it within a bigger healthcare network with ties to US VA, and the current administrator is Ms. Samantha Tillery. Services cover a wide span-health, daily caregiving for residents and families, post-acute rehab for those bouncing back from surgery, and expert guidance for long-term care, all under the classification of a Nursing Facility in Virginia's quality care directory-so WaterView tries to serve different needs, though reports show both strengths and areas that still need attention.
