Wonder City Rehabilitation and Nursing Center sits at 905 Cousins Avenue in Hopewell, Virginia, and it's owned by Innovative Healthcare Management, with Mr. Gabriel Dixon and Shawanda Jeter serving as administrators. The center is classified as a nursing facility and has 130 certified and licensed beds, though some records note 65 beds, and sees an average of 121 residents a day. It operates as a for-profit corporation and provides both skilled nursing and rehabilitation services, serving those who need assisted living or convalescent care. The rooms come as semi-private at a daily rate of $200, or private for $240, and there are amenities meant to help residents feel comfortable, plus rehab services and therapy offered seven days a week using modern equipment.
The staff works to create individual care plans for each resident, aiming to meet a wide range of physical, medical, and psychosocial needs. There's a team approach, meaning nurses and caregivers work together, and the facility has a reported staff size of about 110.5 full-time equivalents. The reported nurse turnover rate is 61.7%, and total nurse staffing is 2.78 hours per resident each day. The center is considered a quality care provider in Virginia, with a history of offering rehabilitation and long-term care.
Over the years, Wonder City has faced some challenges. There are deficiencies in pest control programs, accident hazard prevention, pressure ulcer care, and in making sure quality assurance groups keep working properly. Government inspections have found 78 total deficiencies, including 5 related to infection, along with reports of complaints like the one on November 3, 2023. Though not flagged officially, it's been identified as a Special Focus Facility Candidate, meaning it's had a history of serious quality concerns. The facility participates in a statewide resource directory with over 26,000 programs, connected to organizations such as VirginiaNavigator and SeniorNavigator, which might help residents and families find additional support and information. The buildings are kept up to look nice and offer a comfortable atmosphere, but the facts show there's ongoing work needed in several areas of care and supervision, and families considering this center should look at the details and decide what's right for their needs.