Arden Courts of Richmond

    13800 Bon Secours Drive, Midlothian, VA, 23114
    3.9 · 8 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Phenomenal activities, but management issues

    I love the open, non-restrictive memory-care design, spacious rooms and lovely amenities - the activities program is phenomenal and many frontline staff are caring, so my mom was engaged and happy. Unfortunately management has been unprofessional (terrible ED), there are chronic CNA/MedTech/LPN shortages, inconsistent/poor meals and even bugs in my mother's room. At the price they charge, those staffing, food and management problems keep me from fully recommending Arden.

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    Amenities

    3.88 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Arden Courts of Richmond

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