James River Nursing & Rehabilitation Center

    540 Aberthaw Ave, Newport News, VA, 23601
    3.3 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Great therapy, poor overall care

    I stayed here and had a mixed experience. The rehab/therapy team and activities coordinator were excellent - caring, motivating, and the best part of my stay. Many nurses and aides were kind and helpful, but CNAs were often inattentive or rude, the place seemed short-staffed, and I witnessed missed meds, ignored call bells, and poor fall follow-up. Rooms felt old and small, cleanliness was inconsistent (I saw roaches and dirty bathrooms), and meals were frequently cold and barely edible. Management and communication need work; I'd recommend the therapy department but would not trust this facility for long-term care without major improvements.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.26 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      1.9
    • Amenities

      2.4
    • Value

      1.0

    Location

    Map showing location of James River Nursing & Rehabilitation Center

    About James River Nursing & Rehabilitation Center

    James River Nursing & Rehabilitation Center sits at 540 Aberthaw Avenue in Newport News, VA, and offers both long-term convalescent care and short-term rehabilitation stays for people who need help after a hospital visit or for those whose needs have grown hard to manage at home, and you'll often find folks stopping by for tours to meet staff, say hello to residents, and get a feel for the place before they or their loved ones decide if it's the right setting, and between private and semi-private rooms-154 licensed beds in total-residents find space that fits their needs, with private rooms at $296 per day and semi-private rooms at $268 per day, which includes basics like dietary services for breakfast, lunch, and dinner, along with amenities like Wi-Fi, complimentary cable, and on-site salon and barber services to help folks keep up with their routines. The facility runs a safe, non-smoking environment where a team of 125.6 full-time staff equivalents offers care 24/7, with VHS Pharmacy staff handling medication and regular linen and laundry options available for a fee, and there's strong nursing support from certified wound nurses and infection preventionists, all under the leadership of Ms. Stacy Guzik, the administrator. Folks benefit from organized activity programs, daily recreation, and restorative programs designed to help maintain or rebuild strength and function after a setback, with a full on-site rehabilitation team working alongside each guest setting recovery goals and following through with individual care plans in the therapy room, while short-term respite stays give relief to caregivers or a temporary place for those needing extra help. On top of regular care, the facility has something unique in its Dialysis Den, which runs in partnership with DaVita, giving those needing dialysis a spot to get treatment three times a week without traveling far, and you'll also find attention to infection prevention and wound care right on site. James River offers telemedicine services for extra physician access, and nursing and rehab care is available for both inpatients and outpatients, so people who need a short rehab stint or long-term skilled nursing-including after-hospital care-find a fitting spot to recover and stay. The center sits within the Virginia Health Services family, fitting into its larger network, and its patient days for the fiscal year 2023 totaled 50,188, showing ongoing use by people in and around Newport News. The rooms and common areas provide space for daily routines, meals, and visits, and services are designed around meeting each resident's goals, whether they're staying for a while or just passing through on the way home after rehab.

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