Old Dominion Rehabilitation and Nursing

    4 Ridgewood Pkwy, Newport News, VA, 23602
    3.4 · 94 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Warm staff therapy safety concerns

    I had a mixed experience. Many staff were warm, professional and genuinely caring - admissions and therapy teams were excellent, and the building often felt clean and welcoming. However, I also saw serious problems: understaffing, poor communication, long call-button waits, missed meds and hygiene lapses that raised safety concerns. I'd consider it for short-term rehab if therapy is the priority, but I would monitor care closely and be reluctant to trust it for long-term placement without confirming reliable staffing and responsiveness.

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    Amenities

    3.44 · 94 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.4
    • Meals

      1.6
    • Amenities

      2.4
    • Value

      3.4

    Location

    Map showing location of Old Dominion Rehabilitation and Nursing

    About Old Dominion Rehabilitation and Nursing

    Old Dominion Rehabilitation and Nursing sits at 4 Ridgewood Parkway in Newport News, VA and gets managed by Eastern Healthcare Group, being a skilled nursing and rehabilitation center that doesn't belong to a CCRC and has a total of 14 beds, with 11 certified beds available in June 2025, and operates as a for-profit limited liability company under the leadership of Administrator Ms. Michelle S. Wombold. The building has advanced emergency alert and nurse call systems for resident safety, and you'll find 24-hour clinical nursing care, with 12- to 16-hour shifts from licensed nurses and certified nursing assistants, plus an on-site medical director and area physicians on call, all focused on meeting each resident's needs, whether you're looking for skilled nursing, long-term care, short-term post-op or illness recovery, memory care for dementia and Alzheimer's, respite care, hospice, or palliative care services that are all offered here.

    Rehabilitation plays a big role here too, since residents can get physical, occupational, and speech therapy, with social services, pastoral care, and daily activities aimed at keeping people active and involved, so you get things like art and music programs, a community theater, movies, game nights, a fitness room, spa and wellness area, outdoor walking paths, a garden, and even resident-run activities or group events put on by the staff. There's an in-house dining service where a professional chef prepares allergy-friendly meals, supports diabetes diets, and follows nutrition plans made with a registered dietitian, the dining room does restaurant-style meals and offers all-day dining, plus room for specialty diets, and the support staff handles laundry and housekeeping, so daily life stays comfortable.

    Residents have a furnished room with a private bathroom and air conditioning, plus access to Wi-Fi, cable TV, and high-speed internet, and transportation services and parking are available for outings or appointments. The facility also has a resource directory connecting residents and families to over 26,000 local, state, and national programs, with online connections through VirginiaNavigator, disAbilityNavigator, SeniorNavigator, VeteransNavigator, and the Lindsay Institute, and a library of helpful articles, guides, videos, books, and links about health, caregiving, planning, benefits, and more. Old Dominion Rehabilitation and Nursing takes feedback seriously and has both resident and family councils to talk about improvement ideas.

    The for-profit status means the facility works within a specific business model but still accepts Medicaid and Medicare, making skilled nursing care or longer stays possible for a range of people, and they focus on making a welcoming, supportive atmosphere where people can settle in and get the personalized attention they need. There are memory care services, special help with daily tasks like bathing, dressing, medication, transfers, and ongoing supervision with a 24-hour call system, as safety and comfort carry top priority. With a variety of social, recreational, educational, and wellness programs, the community stays busy, and everything from therapy to meal planning gets adjusted to suit individual requirements, so people can maintain a sense of community and well-being during their time here.

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