St. Francis Nursing Center sits at 4 Ridgewood Parkway in Newport News, VA, and it belongs to the Bon Secours network. The community provides skilled nursing and assisted living services with a focus on person-centered care, and it offers personalized treatment plans for those who need help with daily activities like bathing, dressing, and medication management. Residents can choose from a variety of studio layouts, and the facility accommodates different needs with both long-term care and rehabilitation options. It takes part in advocacy work through the General Assembly Session and Virginia Healthcare Association, and St. Francis joins quality recognition programs like the AHCA/NCAL National Quality Awards.
The Center has a 1-star nursing home rating from the Centers for Medicare & Medicaid Services, but it averaged 7.4 out of 10 in community reviews, making it the 10th highest rated in Newport News. It's part of a larger Continuing Care Retirement Community, which lets people move between care levels as their needs change. The facility operates within Medicaid and Medicare rules, including CCC Plus and other local programs. People living here have access to housekeeping, laundry, and dry cleaning, and there are furnished rooms with a 24-hour call system for safety.
There's a focus on supervised care, with 12-16 hour nursing coverage and around-the-clock support. Residents can use indoor and outdoor communal spaces, enjoy a game room and library, relax in the garden or spa room, and take part in scheduled activities. Meals are prepared by a professional chef with allergy-sensitive and special diet options. The Center follows emergency and life safety guidelines, and its resident and family councils work to address concerns and help guide quality improvements. Residents can take part in music, arts, fitness, and movie programs, and go on trips using the community's transportation services.
St. Francis Nursing Center works closely with the Virginia Health Care Association and stays up-to-date with regulatory requirements, from background checks to advance directives and policies on abuse prevention. The facility offers a safe and comfortable environment for seniors needing medical care, recovery support, or long-term living arrangements, with the goal to support each person's well-being and recovery as best they can.