The Newport Nursing and Rehabilitation Center

    11141 Warwick Blvd, Newport News, VA, 23601
    3.7 · 80 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent rehab; concerns about cleanliness

    I had outstanding rehab - the PT/OT team (Ellen, Elizabeth, Micca, Marlena) and therapy dog Axle helped me regain strength and confidence. Many nurses and aides were compassionate and responsive, but chronic understaffing caused slow responses, missed care, hygiene/cleanliness issues (bugs, urine smell, soiled linens) and occasional dangerous lapses. Food, rooms and management were inconsistent, and the place is expensive. In short: excellent for focused rehab, but I wouldn't trust it for long-term skilled nursing until staffing and cleanliness improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.74 · 80 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      1.8
    • Value

      1.8

    Location

    Map showing location of The Newport Nursing and Rehabilitation Center

    About The Newport Nursing and Rehabilitation Center

    The Newport Nursing and Rehabilitation Center sits along Mariners' Museum Park in Newport News, VA, where it serves as a 60-bed skilled nursing facility, sometimes called an SNF, that's got both private and semi-private rooms, and you'll find daily rates for these rooms, with semi-private rooms costing a bit less than the private ones. This center goes by The Newport Nursing & Rehabilitation Center and is part of Virginia Health Services, Inc., with Mr. Stephen Berczek as the administrator keeping an eye on things. People come here for different kinds of care, like long-term stays when being at home is no longer safe, or short-term help to get better after a hospital stay, since the place has around-the-clock nursing staff. There's an onsite rehab room for physical, occupational, and speech therapy, and the staff handles personal care, wound care, and medication services through the VHS Pharmacy, which is all pretty handy for a lot of folks.

    The building's got cable TV in each room and Wi-Fi all over, with laundry, linen, and dietary services included, and there's even a salon/barber so residents can get haircuts. They serve three meals a day and keep an infection preventionist and a certified wound nurse on the team. The activities team sets up recreational things to do, and the center offers telemedicine so residents can see doctors without leaving the building. They've got a special focus on Alzheimer's and dementia care and have restorative programs to help people keep as much function as possible. The facility doesn't allow smoking.

    People can use the center for respite care, which means short stays if they're recovering or if their usual caregivers need a break. There's a review score that's about average, and the center doesn't ask for entrance or community fees, so that's simpler for families sorting out payments. The Newport Nursing and Rehabilitation Center takes Medicare, Medicaid, private pay, and some insurance plans, and it stays connected to VA healthcare facilities. Staff includes a full-time staff equivalent of about 48, and they recorded over 10,000 patient days in 2023. All these parts work together to help folks get the nurse attention, rehab services, and comfort they need, all in one place, and honestly, it's a straightforward option for those needing this level of care in Newport News.

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