Signature HealthCARE of Norfolk

    1005 Hampton Blvd, Norfolk, VA, 23507
    3.5 · 86 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe care

    I had a mixed but mostly negative experience. A few therapists and nurses were compassionate and helped my loved one make real progress, but too many shifts were lazy or unresponsive: call lights ignored, delayed meds and bathing, wet sheets, missed labs/IV coverage, and a bedsore/ER visit. The building is outdated with leaks and old furniture, meals were poor (often puréed), and discharge/after-hours communication was nonexistent. Administration and social work were unhelpful; I even suspect some reviews are inflated. I appreciated the caring staff I met, but I would not trust this facility with a vulnerable loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 86 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      1.6
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Signature HealthCARE of Norfolk

    About Signature HealthCARE of Norfolk

    Signature HealthCARE of Norfolk is a skilled nursing facility with 169 beds located in Norfolk, and it gives care to seniors who need nursing or help with recovery, so there are both short-term rehabilitation and traditional long-term care options here, and you'll find a welcoming environment with staff who speak English, Spanish, and Russian to help residents feel at home and understood. The facility provides nursing homes, memory care, and hospice services, and it also runs specialized rehab programs that cover orthopedic, vascular, cardiac, and surgical needs, plus they have a Restorative Nursing Program and outpatient therapy, and you'll find amenities for residents like a beauty shop with a computer station, and occupational therapy, which give them some comfort and daily enjoyment. Physicians, nurses, nutritionists, therapists, dietitians, and social workers work together on treatment plans, so each resident gets a care plan made for their needs, and the place puts an emphasis on quality care that fits different cultures and religious backgrounds, since there's interfaith spiritual options and programs for a mix of people. The staff supports family caregiving, Medicaid, and Medicare patients, and the facility offers guidance for long-term care and insurance options, plus property management for claim submissions, so families can get help with paperwork too. The home encourages a sense of community through activities, volunteer programs, life enrichment events, and quality of life initiatives, and people taking part in these say they help seniors keep active and engaged, since they have programs that encourage social involvement, spiritual growth, and wellness no matter their background or health. There are on-site podiatry, dental, and eye care visits for convenience, and emergency preparedness that fits the needs of nursing centers, so people staying at Signature HealthCARE of Norfolk often feel supported through all stages of their care and daily living.

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