Autumn Care of Portsmouth

    3610 Winchester Dr, Portsmouth, VA, 23707
    3.7 · 55 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good therapy but poor nursing

    I had a mixed experience. The rehab/PT team and many therapists were excellent, food and activities were good, and some CNAs and staff were genuinely kind and helpful. However nursing care was inconsistent and often understaffed - call bells delayed or ignored, meds and diets missed, poor hygiene/soiled linens, bedsores and lost or stolen belongings were reported. The building can feel dated with cleanliness issues at times, and communication and billing were frequently problematic. Administration and some staff were professional and supportive, but others were rude and COVID/incident communication was lacking. I'd recommend the therapy and friendly caregivers, but research carefully before admitting.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 55 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      3.4
    • Amenities

      1.9
    • Value

      1.5

    Location

    Map showing location of Autumn Care of Portsmouth

    About Autumn Care of Portsmouth

    Autumn Care of Portsmouth, found on Winchester Drive in Portsmouth, VA, provides a range of care options for seniors, including short-term rehabilitation, long-term skilled nursing care, assisted living services, and memory care for people with memory issues, and they've got a Pre-registration Program for anyone planning rehab before surgery, which comes in handy for folks getting ready for a hospital stay and who want to work out where they'll recover ahead of time, and this place holds 105 licensed beds with both private and semi-private room choices, with daily rates set at $210 and $200, so there are options depending on what someone needs or can manage. The atmosphere is home-like and the facility tries to keep things warm and comfortable, which families tend to appreciate, and the staff-77.5 full-time equivalents according to their records-work with each resident or patient to develop personalized care plans that aim for the best possible outcomes whether someone's staying a short while or living there long-term.

    Operated by Saber Healthcare Group, LLC, along with the administrator Kevin Reynolds and Ms. Christine Sena-Breitberg, Autumn Care of Portsmouth is recognized for following the American Health Care Association's 2020 Quality Initiative, showing a commitment to high quality care. The place has special medical and nursing care for complex needs, and their memory care and assisted living wings mean they can help many different kinds of seniors. Services are supported by both Medicare and Medicaid. There's full support for social and cultural enrichment with programs like live karaoke, cooking classes, and group trips to local spots such as the Cinema Cafe and the annual Harbor Fest, making life a bit more lively and giving everyone the chance to be part of the wider Portsmouth community. A varied dining program aims to comfort residents and meets diverse dietary needs. Autumn Care also offers respite care so family caregivers can take a break while knowing their loved ones are safe and cared for in a warm, friendly setting.

    There's a focus on blending expert health care with local culture through regular outings and in-house events, which helps residents stay connected and engaged, and you can find even more resources and details through their main site as well as partner sites like VirginiaNavigator, SeniorNavigator, and resources for veterans, people with disabilities, caregivers, estate planning, and much more. The facility's own resource directory covers many programs across health, legal, transportation, housing, technology, and veteran benefits, plus there's a library of educational articles, local events, helpful links, books, videos, and guides to support residents and their families. Autumn Care of Portsmouth measures its efficiency with clear performance indicators and tracks a high number of patient days, making it one of the busier nursing facilities in the area.

    While the building itself has semi-private and private rooms, information about other unique amenities isn't listed, but the main features revolve around their personal care, reliable skilled nursing, memory support, social and cultural activities, and the peace of mind that comes from care that adapts to each individual's needs, all in a setting that aims to feel like home.

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