Portsmouth Health and Rehab

    900 London Blvd, Portsmouth, VA, 23704
    3.3 · 68 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but inconsistent care

    I've had a mixed experience. Many staff - nurses, CNAs, dietary, housekeeping and especially the rehab/PT team - were caring, professional, and kept common areas clean; wound care and therapy were excellent and activities engaging. But care was inconsistent: chronic understaffing, poor communication, management turnover/toxic cliques, missed meds, hygiene lapses and alleged neglect meant families often had to intervene. Overall I'd give it four stars for strong pockets of care and great employees, but there's serious room for improvement and I'd verify staffing, cleanliness and administration before sending a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.1
    • Meals

      2.0
    • Amenities

      1.6
    • Value

      2.3

    Location

    Map showing location of Portsmouth Health and Rehab

    About Portsmouth Health and Rehab

    Portsmouth Health and Rehab sits on London Boulevard in Portsmouth, VA, right near Maryview Medical Center, and when you look at the place, you'll see it's built to hold up to 120 residents who need skilled nursing care, long-term support, or a short stay after a hospital visit, and it keeps certified nursing assistants, licensed practical nurses, and rehabilitation therapists on staff at all times, with teams working around the clock. The place offers a mix of rooms, both private and semi-private, so folks have some options for daily living, and each resident gets an individualized care plan that covers their nursing and rehabilitation needs, whether they need help getting better after an illness, recovering from a fall, or coping with memory or other serious health issues. You'll find therapy services such as physical, speech-language, and occupational therapy happening right there, along with special support for stroke recovery, wound and trach care, and orthopedic rehab in dedicated sections of the building, so it's set up for people who need more than regular help. The place invites people to take a tour, and staff are ready to meet visitors and answer questions about the way care works day to day and what kinds of support and amenities are built in-folks get activities, comfortable spaces, and different programs to make days better, even if some need ongoing or respite care. The whole place stays focused on outcome-oriented care, meaning staff work hard so people can get stronger or stay steady, and they pay attention to details like efficient care and financial stability, since Portsmouth Health and Rehab is proprietary and managed by Trio Healthcare LLC with an interim executive director, Osman Lambiro. It serves older adults age 55 and up, welcomes residents with disabilities or diseases that call for long-term care, handles post-acute needs, and stands as a nursing facility with both assisted living and memory care options as part of its programs, keeping the doors open to seniors from Portsmouth and nearby communities, and even though there's no shiny talk here, many find comfort knowing there are caring hands and a steady routine in a familiar Virginia neighborhood.

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