Lexington Court

    1776 Cambridge Dr, Richmond, VA, 23238
    2.7 · 34 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Neglectful care, dirty facility, theft

    I had a mostly negative experience at Lexington Court. Call bells were often ignored or took ages (phones rang repeatedly), nurses and CNAs were frequently unresponsive, and I saw missed meds/meals, failed repositioning, residents left soiled, and a general lack of urgency. The building looks nice and the rehab team and a few therapists/staff were excellent and caring, but too many workers were rude, unhelpful, and there were foul odors and dirty bathrooms. I even had a credit card go missing and witnessed serious care lapses that shouldn't happen for the price. Families need to supervise closely - I would not recommend without regular in-person oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.74 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.2
    • Meals

      3.7
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Lexington Court

    About Lexington Court

    Lexington Court sits at 1776 Cambridge Dr in Richmond, VA and is a large, non-profit facility with 190 beds that's been through some renovations, so the living spaces look more modern now, and they've got private and semi-private rooms, some with private bathrooms, plus comfortable common areas with a nice front entrance, an outdoor patio, and a landscaped garden that gives a peaceful feeling, and they've got community spaces like a library, living rooms, and also a residents' lounge, with elevators and walking paths making it easy for folks to get around. Lexington Court is a nursing home and rehab center that supports people with long-term care, skilled nursing, rehabilitation therapy, memory care for Alzheimer's or dementia, and even assisted living for those who need housing with help for daily activities, and for folks who prefer to keep more independence, they have independent living options, while their home care service uses trained aides to lend a hand and offer company at home. They look after people with complex needs, like tracheostomy care, wound care, chronic kidney disease management, pulmonary care, and IV therapy, and they're recognized for specialized short-term rehab programs, including subacute rehab with Heart Failure Certification, pain management, outpatient therapy, and urgent SNF™ services, all with 24-hour nurse coverage so help is always nearby, and the care team helps with medication, daily routines, and personal care, including transportation and a strong focus on personalized care plans to support folks' wishes and needs. The staff there are known for being helpful, joyful, and kind, making the atmosphere pretty friendly, and they run respite care for those who just need a short stay, plus therapy-occupational, physical, and speech therapy-both inpatient and outpatient, so people can work on getting stronger and more independent, and the Family Matters Program and LifeLoop help keep families in touch and engaged with what's going on. There's a focus on helping people get better and, when possible, return home, but they also make sure long-term residents feel supported, offering daily activities like gardening, visits from performers, recreational and social outings, and plenty of social programs to keep everyone involved. Meals are nutritious and cooked for both taste and health, with a dining room offering restaurant-style options, and the kitchen staff has made improvements following new leadership, so food quality is something they keep working on, while amenities like a beauty/barber shop, internet/Wi-Fi, cable TV, and an emergency call system try to handle daily needs and comfort. The place feels welcoming and community-minded, run with an emphasis on restoring independence and supporting well-being, and even though it holds a 3.3 rating from 44 reviews, it continues to offer a variety of medical, residential, and social support services, and the administrator, Laura Lemza, leads an experienced team in creating an environment that values dignity and care for all residents.

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