Our Lady of Hope Health Center

    13700 N Gayton Rd, Richmond, VA, 23233
    3.9 · 70 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care with inconsistent delivery

    I found the facility warm, clean and family-oriented - nurses, therapists and dietary staff were caring, professional and often went above and beyond; my loved one improved in rehab and received compassionate end-of-life care. That said, care was inconsistent at times: communication and scheduling could be poor, I observed/had reports of missed assistance, hygiene lapses, meal/medication errors and a few rude or untrained staff. I'd recommend it for rehab and the supportive atmosphere, but stay involved and monitor care closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.3
    • Amenities

      4.2
    • Value

      5.0

    Location

    Map showing location of Our Lady of Hope Health Center

    About Our Lady of Hope Health Center

    Our Lady of Hope Health Center has served seniors with steady compassion since 1996 in Richmond, VA, and folks who call this place home can get care that fits the different changes that come with aging, whether someone needs assisted living, skilled nursing, memory care for Alzheimer's or dementia, or even help recovering after an illness through skilled rehabilitation. The staff includes on-site cardiopulmonary, physical, occupational, and speech therapists who work closely with each resident, along with others providing respiratory therapy, music therapy, and pastoral care. The building has spaces that feel peaceful and let people keep their independence, with large apartments and both private or shared studios for comfort, depending on what someone needs or wants to afford. The community keeps 24-hour nursing care so families get peace of mind knowing help's always close at hand, and the center's non-profit status means they try to honor what each resident would like or need in their day-to-day life. Residents don't pay buy-in fees, and the cost is open for anyone to see, with a private room at $455 per day and a semi-private at $362 per day. The facility has 75 licensed beds and 65.8 full-time equivalent staff, so it stays big enough to offer lots of support but still feels personal, and through the last year there were 26,116 patient days, which shows folks stay here for both short and long stretches. Enrichment programs, good food, and friendly neighbors round out the days for residents, making space for hope even through hard times.

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