Nans Pointe Rehabilitation and Nursing

    200 W Constance Rd, Suffolk, VA, 23434
    4.2 · 53 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Improved care after early problems

    I've had a mixed but ultimately positive experience. Early on the place was dirty, had pest and safety issues and unprofessional staff, but new leadership has really turned things around: renovated, cleaner facility with private rooms, lakeside views, caring/attentive staff, excellent therapy, engaging activities, good meals and much better communication. I feel my loved one is safer and better cared for now and would recommend it, though occasional staffing inconsistencies remain.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.15 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      4.0

    Location

    Map showing location of Nans Pointe Rehabilitation and Nursing

    About Nans Pointe Rehabilitation and Nursing

    Nans Pointe Rehabilitation and Nursing sits at 200 West Constance Road in Suffolk, VA, and offers a wide variety of care for seniors, including assisted living, skilled nursing, long-term care, respite care, hospice, palliative care, and both short-term and long-term rehabilitation. The facility has 148 licensed beds, with 34 set aside as assisted living beds, and you can find both private and semi-private rooms at daily rates. The Portopiccolo Group operates the center, with Mellanby Epelle as administrator and Stephanie Bryant, LPN, running the assisted living program. Nans Pointe provides help with daily activities like bathing, dressing, and medications, along with memory care that helps reduce wandering and confusion for folks with Alzheimer's or dementia. Nurses and certified aides, along with an on-site medical director and on-call doctors, deliver round-the-clock care using a nurse call system and advanced equipment, making sure those with higher medical needs get attention, too.

    The rehab care covers physical, occupational, and speech therapies, as well as post-surgery, illness, and injury rehab. Meals come with choices for those who prefer vegan, gluten-free, low-sodium, or no-sugar diets, and all-day dining with room service is available. A registered dietician oversees all nutrition plans. The staff, known for being helpful and joyful, focus on treating each resident as a person, not just a patient, and try to foster a warm atmosphere where residents keep their independence and dignity. There are regular activities and events to keep everyone engaged-socially, physically, mentally, and emotionally-which the staff tailor to resident interests. You'll also find features for safety and convenience, like handicap accessibility, CPR and First Aid instruction, and a nurse call system throughout the building. Families can schedule tours to meet staff and see the facilities. Nans Pointe aims to keep residents comfortable and supported through a full range of medical, social, and rehabilitation services, with a comprehensive clinical team that has experience in long-term care, skilled nursing, hospice, and other settings. Residents often mention the good meals, the thoughtful care, and the genuine atmosphere.

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