Heritage Hall Virginia Beach

    5580 Daniel Smith Rd, Virginia Beach, VA, 23462
    3.2 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Dangerous care despite helpful staff

    I had a deeply mixed experience. Admissions, rehab therapy, dietary and many nurses were helpful - clean facility, friendly faces, easy admissions and transport. But dangerous, negligent problems outweighed the positives: medication delays/omissions and suspected drugging/overdose led to bleeding and an ambulance/ICU; my loved one was nearly killed. There were falls, attacks by other residents, theft of personal items, eviction threats, reported racist language, and unresponsive/unprofessional admin and social work. I cannot recommend this place - zero stars.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.15 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      5.0
    • Amenities

      3.2
    • Value

      3.2

    Location

    Map showing location of Heritage Hall Virginia Beach

    About Heritage Hall Virginia Beach

    Heritage Hall Virginia Beach is a nursing home community that focuses on the whole person, offering care that tends to both short-term needs like rehab after surgery and long-term support for those who need more regular help, and the staff, who include nurses and caregivers, use up-to-date technology as well as therapies and treatments, but always work to show kindness and human touch, which seems to be an important part of how they care for people, and there are rooms available in both semi-private ($187 a day) and private ($201 a day) settings, with a total of 90 licensed beds and a team of staff on hand around the clock. The community sits within a larger network that provides expert advisors for families, which can help with questions about care, pricing, and what might fit, and while they haven't published set pricing, they can help families figure out costs based on care needs, especially since memory care rates change depending on how much help someone needs as they age.

    Heritage Hall Virginia Beach offers several options, such as independent living for seniors who'd like to live on their own but want easy access to meals and services, assisted living for folks who might just need a bit of support with things like dressing or bathing, and memory care designed for those with Alzheimer's or dementia, using special housing and therapies for safety and support. There's a focus on making the place feel nurturing and comfortable, with on-site meals planned and cooked by chefs, housekeeping, and laundry, and regular activities meant to keep residents engaged physically, socially, and mentally, which has actually led to several awards for their programs. The center has data on performance, costs, and even things like community support and avoidable emergency visits, so some families look into that if they're wanting more detail about how the facility runs.

    Outpatient services are offered too, so sometimes people come for treatments or short-term rehabilitation after leaving the hospital. Residents and families say the staff are helpful, joyful, and kind, and there's always someone on site to provide 24-hour supervision. Heritage Hall Virginia Beach is built to support both active seniors and those who need extra help, and alongside therapies and nursing care, they've structured things so seniors feel comfortable and cared for whether they're there for a little while or need to stay much longer. Amenities are mostly practical, such as prepared meals (usually 1 or 2 meals per day), comfortable rooms, and wellness activities, which help create a supportive setting where seniors can feel at home.

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